Sonic Drive-in - Simpsonville

The boy who was in service today was GREAT!! It looked like he was the only one who commanded from outside and delivered all food! He had a smile on his face, so polite and so cool under all the pressure. He went away to swirl the tray he had just delivered. It just seemed happy to be there. I smiled. Will definitely be back!!

Worst Sonic Experience EVER! In the ride wait 11 minutes. I didn't ask for tomatoes on my sandwich because I'm allergic to them. Sandwich arrived DEAD COLD with tomatoes. I couldn't eat it. My son also ordered a Reesess shake. All things were completely dry down... never stirred. I'm not going back. SAD... they were lined around the building.

You wouldn't give you fresh boiled pommes to save your life at this point. I asked for a refund for my fries because they were old, with a texture like plastic. They gave me a refund, but the employee had the nerve to come to my car and say that? Out here!!!!

We come here a lot like the kids love it, but lately the service has done. Today I moved up to check after my online order and as usual the menu board immediately registered my name and said that my food was prepared. 10 min later it explained that my food was on the way and went back to the standard screen. 40 min after that I pressed the button to get some service, as I saw it sat down, how other cars come and go. Someone from Fast Times in Ridgemont answered high and after 10 minutes silence announced he had found my food? He took it to the car and as soon as I immediately recognized the drinks, the ice had almost completely melted. I pointed it out and he said I'm sorry and went away. Completely refuted with the recent service.

At the time of writing, the establishment has a sign saying they are understaffed. Taking that into account, the experience was actually pretty good. The employees who were there were really nice, which I know can be difficult when understaffed because I have experienced that myself at my place of work. The food is usually pretty good here, and the customer service is usually pretty good aswell. Taking into account they were understaffed, it was still a good experience.