Chick-fil-a Snellville Hwy 78

I had a bad experience at this place. I ordered 2 spicy deluxe and 4 pieces kiste in strip. I paid $22. a young lady gave me my order while I was still in the line, and I was left, my order has not checked and went. I came home, opened the bag, there were only 2 medium-sized pommes, 4 kichern and a few sauces. the entrance was still there and it clearly shows my order. I was really disappointed, but thanks to them they gave me at least the creeps, because otherwise my daughter would have been mad.

Absolutely 100% AWESOME! The driver thru line was quick and efficient. It is a new location and the customer service is AMAZING. Thank you for a wonderful breakfast experience. I appreciate everyone that made my experience awesome!

I am very disappointed in the customer service of this particular Chick-fil-A. The time was 10:31AM and we got caught in traffic trying to get into the parking lot (because of poor lot planning). We were refused hash browns and biscuits (even though I could see over the counter that they had plenty of them just sitting there).Maybe it’s bad management, maybe it’s a little racism, but I was unreasonably treated during this visit by the staff and restaurant policies.The fries were also cold and disgusting at 10:31AM… how is that even possible???

We were 3 people in my car. We ordered a grilled chicken sandwich and two grilled chicken wraps. The drive-through was busy. We waited for 7 to 10 minutes to get our order because the name on my order was incorrect. I said my name is Roy and they put Ron on the order. Finally, we got the order and went home. When we got home, the bag didn't have the grilled chicken sandwich. Since this place was 15 minutes away, we had to get the third person some food from somewhere else. The fries we got were cold and not cooked through. I ordered the drink without the ice. However, the drink had ice in it. I called the place immediately. The response I got was poor. Well, lesson learned. Check your bag before you leave the drive-through.

This Chick-fil-A is not good. They never get the order correct. Large fry is never a large. Never had fresh hot fries from here. The salads here are so sad and skimpy, like does the lettuce and potatoes come out their check? What’s going on? Tonight was the last straw. They gave me a side salad with about 15 pieces of lettuce in it fries half full and lukewarm, forgot the sauce again. I’ll just drive to the Chick-fil-A on 124 because at the point y’all playing.