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The range of dishes here is always good. Everything is delicious. The prices are not exactly cheap. On September 5, 2023, I stopped by for lunch. All tables were occupied. I went up to the 2nd floor. Having gone back down, I was confronted by a canteen worker in a boorish uniform who clears tables (a Russian with a short haircut), she forced me to go upstairs and immediately bring back the dishes and tray. I have a sore leg, I explained this to her. But she stood her ground and made me, with my sore leg, go upstairs to get the dishes. I have never seen such a boorish attitude here before. All the girls are very nice both at the counter and at the checkout, but this lady ruined the mood for the whole day. I ask management to take action against this lady. It's outrageous how she behaves. It's her job to clear tables. I really like this dining room. But I don't want to go there anymore.
Great dining, food selection and staff. Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5
We arrived in Sukhum for 14 days. We saw this restaurant and had lunch there for the first time. At first I liked it, clean in the hall, beautiful renovation, fresh, two TVs hang on the wall, cozy. Food for a C grade with a plus .. well, like in a regular dining room, but not like home cooking. Cutlets are terrible, winded, salads are normal. Compote is delicious. Pasta boiled into snot, just a pasta mess. Pea soup is delicious. We ordered chicken soup for a child: they poured poisonous green broth into a bowl, 4 pieces of chicken skin floated on top, at the bottom there was some thin pasta and two pieces of chicken the size of beans. I asked to add at least something to this broth, since we are not buying broth, but soup. To which they answered me: “What you poured, then eat, there are no potatoes and there won’t be, I won’t add meat, period!” Okay, we devoured it. Came a few more times. The third time I look at the check, but it’s not clear what is there. Just sums, it 's not clear why. Went to compare with the menu on the wall. I had a salad for 80, in the check 90. I also had another dish for 80, in the check again 90 came up, calmly say: Don 't tell me why the sum doesn 't add up, it 's every time you add 10 r to the dish or a coincidence? The cashier started yelling: Yes, this is not your check, but where did you pick it up? And there are three of us, in the sense not our check? Ours. She started counting with a calculator, saw an inconsistency, no apologies, nothing, she was rude, she went right in front of me with a pen and began to scratch the menu on the wall and correct the prices there That is, we are also to blame I would honestly apologize calmly, and we continued to go there. But now with no foot, we found a dining room according to local reviews in another area and are very satisfied. It 's clean and awesome food at the same prices, mashed potatoes just like homemade. Everything is delicious and not rude. Zero customer relationship. The cashier is just a disgusting woman, ill-mannered. The price of the question was 20 rubles, and okay, if I started being rude, I just asked a polite question. And such a stream of dirt.
Very tasty food, a good hall, a clean toilet, the waitress behaves disgustingly at the distribution, clings to every word, asks not to be offended and will say a bunch more from above. The feeling that she is very annoyed and tired of tourists. Mixed feelings about this place, deliciously not expensive, but the waitress clings directly and spoils the mood. Sadly. Vegetarian options: More choice of vegetables and side dishes Meal type: Lunch