Cast Iron And Grill - Solihull

The experience was quite disappointing. We had made a reservation for six people, but when we arrived, the staff informed us that they no longer use OpenTable for reservations and didn’t have our details. Even though the restaurant was half empty, they told us they don’t serve Sunday roasts and suggested we try another restaurant in the hotel called Zest, which we did. Someone really needs to step up and improve the service at this establishment.

The food and service are excellent, and the location offers great views of the golf course. However, the only downside was the 12.5% service fee that I didn't notice until after I had paid the bill. I prefer to be informed about any service fees beforehand so that I can decide whether to pay them or leave a tip for the service I received. If you decide to visit this restaurant, keep this in mind.

Overall, my experience was quite disappointing. I made a reservation for six people, but when we arrived, the staff informed us that they no longer use OpenTable for bookings and had no record of our reservation. It was frustrating to see that the restaurant was only half full. To add to the disappointment, they told us they weren't serving Sunday roasts and suggested we try the other restaurant in the hotel, called Zest, which we ended up doing. It's clear that someone needs to take action and remove this restaurant from the site.

The food and service are excellent, and the views of the golf course are a nice touch. However, I was disappointed to find a 12.5% service charge added to my bill without prior notice. I prefer to be informed about service charges upfront, so that I can decide whether to pay it or leave a tip based on the service I received. If you decide to visit this restaurant, just be aware of this issue.