Rio's Pizza - South El Monte

The pizza was delicious, and my wife and daughter really enjoyed the wings. We would definitely order from here again. Overall, I would rate the food a solid 4 out of 5.

I've been a customer of Rios since 1990, and I absolutely love their pizza, service, and the overall dining experience. Food: 5/5

I had heard all the buzz about Rio's Pizza and its three main locations, with the nearest one being a 20-minute drive to South El Monte. Despite seeing a few negative reviews, I decided to give it a try. All the information I found indicated that they closed at 10 PM, even on Sundays, which is today. I arrived before 8:30 PM, and to my utter disappointment, the place was closed! There's nothing more detrimental to a business than being closed during operating hours, especially for a women-run establishment. I then called the Montebello location, and they greeted me warmly and confirmed they were open. Even though it's a bit farther to drive, I will be going to the Montebello store from now on.

Dining Experience: Dinner Price Range: $10–20 per person Food Rating: 5/5 Service Rating: 4/5 Atmosphere Rating: 4/5 Recommended Dish: Mango Habanero Wings I recently dined at this restaurant and had a fantastic experience. The meal was delicious, earning a perfect score of 5 for the food. The standout dish for me was the Mango Habanero Wings, which were flavorful and perfectly cooked. The service was attentive and friendly, giving it a solid 4 out of 5. The atmosphere was also enjoyable, with a pleasant vibe that contributed to a great evening out. Overall, I highly recommend this spot for a satisfying dinner!

Last week, I ordered two extra-large pepperoni pizzas and some wings, which ended up costing me a whopping $84. I was also charged $2.50 for a side of ranch—really? Now, let’s talk about the owner, who I believe is named Pam. She was incredibly rude and gave me attitude when I questioned her prices. When I tried to ask her something in the kitchen, she dismissed me by saying, "I'm busy right now, sir." What happened to customer service? Her attitude was very disrespectful, especially for someone in her position. In contrast, the gentlemen at the other Rios locations have always been respectful and polite, ensuring my pizza was cooked to perfection. Thank you to them for that. To be honest, I would only return to the South El Monte location if Pam isn't there. Don't worry, Pam; I’ll be heading back to the much better Rios in Montebello, where the owner can actually take criticism without being defensive. It's time for some self-improvement.