Chipotle Mexican Grill - South Gate

Ordered a bowl. Was told there’s No barbacoa (which I wanted to try). Settled for chicken (my usual). As the server is placing my rice the barbacoa comes out so I get that. As the server is putting the meat, I slide down to the sides as she’s putting the meat. I notice that the meat looks like a nice portion. Now I’m told there’s no sour cream. Omg! Ok cool. Get the sides they do have and ask are the chips fresh? It’s 5:00 pm and the cashier says “they’ve been here since morning.” I pass on the stale chips. I get home and open my bowl the meat that I thought was so much was one big chunk of meat. Now I’m not too familiar but I thought that the barbacoa was suppose to be shredded? So I had to basically remove the meat that had cheese melted through and slice it up. I don’t know how this place has 4 stars with their reviews. They really need some work done. Everytime I come they’re out of something. Now today with this meat, definitely my last time spending at this location. Sucks that I live just 5 mins away.

Mexican cuisine has always been a favorite of mine, but Chipotle has been consistent about making great tasting dishes at an affordable price. It's the perfect recipe for a successful business.

Careful when you order take out. Check your guac!! They gave me guac that's not good (old and tastes funny) and they're customer service number doesn't guide you to anyone that can help you. It's just an automated system to place orders.

My first time there. My boyfriend and I are in line, it's our turn to order.... No more carne asada. So we ordered steak burritos part of the tortillas were hard, the fixings in the burrito were not even warm. We got to a table, they were dirty. The place was not even clean. Again it was my first time eating Chipotle and because I had a bad experience I don't plan on going back. Employees had no sense of urgency whatsoever.

This place is amazing. The food is good and made just the way you desire ?