The Bowl Inn - South Gloucestershire

I rated the Pub five stars overall, but only one star for the car park. Typically, I use the lower entrance to enter, but when I attempted to exit from the upper end, I discovered it was obstructed by cars parked on the opposite side of the narrow road. I recommend closing off this entrance, as it is not feasible for guests trying to leave the car park. This issue is absurd!

The service was also lacking, as we were a table of 10 and our plates were not cleared throughout our meal. We ended up stacking them ourselves on another table, where they stayed until we finished dessert and left. Despite this, we have dined here many times as it is our local restaurant, and hope that the subpar service was just a one-time issue on New Year's Day.

My family and I visited the Bowl Inn last Saturday (2nd December) as a meeting point to exchange Christmas gifts. We live in Cornwall and my sister's family lives near Manchester. The food was delicious, and the server who took our order was friendly. Unfortunately, the service was quite slow. It seemed like the pub may have been understaffed, which made it difficult to keep up with everything. Our main dishes took a long time to arrive, and we were not checked on or offered more drinks while waiting. My mom had to go to the bar to order another round of drinks. Some of us wanted desserts, but since our empty plates were left on the table for a while, we decided against it due to the slow service. While the food itself was good, the overall service could have been improved with more check-ins during our wait for the food.

Had lunch here for the first time today and had the best fish and chips I’ve had for a very long time. The batter was light and crispy and the chips I chose the skin on fries) were perfectly cooked. It was also nice that I could opt for a smaller portion. My husband had the steak and ale pie and was more than happy excellent quality meat in the pie and plenty of it. The service was a little slow but the meal definitely worth the wait. As Butcome loyalty card members we also got 25% off win win! Will definitely be back!

What a difference a leader makes! We recently had a very poor experience at The Bowl and after exchanging a few emails with the pub, it seemed aa though all hope of any hospitality had been lost. Completely lost, until we were called by the new General Manager. He had seen the emails and decided to reach out and apologise, he didn’t need to give us anything for free. We just wanted to be acknowledged. Thank You Charlie. We can’t wait to return.