Rocca Ristorante Bar

Rocca never fails to disappoint. The food was awesome, the service is great and all at a very competitive price.

I had called on Friday the night before the Saturday 20th October 2023 I went out with friends to continue celebrating a special birthday to ensure they accepted the vouchers (ITISON £100) and was assured they accepted them. On the night after a lovely meal I was then told they did not accept them and was then in front of the restaurant was told by the Italian waiter I was a liar and did not mention the name of the voucher, after proving to them Rocca does accept ITISON I was then confronted with another obstacle of why they wouldnt take them to which my husband paid the bill to save any more embarassment as I was upset by this time. I left the restaurant with noone willing to help as it turns out I could have went on my phone there and then and registered the voucher to Rocca and redeemed it then but I was allowed to leave without any resolve to the situation.

Dinner tonight. Ordered the Prosecco that did not say dry on the menu avoiding the dry and extra dry only to have a bottle of extra dry Prosecco arrive at the table brought it to the attention of the server to gave what I assume to be the manager come to the table and tell me Prosecco only comes as extra dry. That absolutely is not the case and I would have assumed that they know that Prosecco can be sweet and dry. Food arrived I ordered fish and chips were do I start it was awful fat unseasoned chips and frozen fish goujons I eat fish often and thus is by far the worst I have ever been served. It was bland unseasoned rubbish. But the manager did not appear to query my dissatisfaction of returning the full meal as he did to patronise me about the Prosecco. Loud obnoxious table across from us that got lots of attention kids at the table throwing balloons about and generally being a nuisance but as there were a lot of them that seemed to be acceptable for other diners to accept this circus of behaviour. All in all so disappointing food service and customer care. Might I also include the server that arrived at the table shouted pizza banged down our focaccia and left. Honestly the place was a complete shambles. I have given this place 3 chances now and had awful service or food each time tonight was the last straw. £138 to go home hungry total disgrace

Decided to go out for lunch late in the day. Nice décor and a typical Italian in terms of menu and drinks. The service was good and friendly and the menu very extensive. They had a Sunday offering as well. Food was good if a little to much in terms of portion size. Good wine selection.

Had a lovely leisurely lunch. Food was delicious, service by Ashley and Derek was top class, both very attentive and good interaction