Premier Inn Thurrock East

Manager very helpful. Accessibility room excellent. However location of the room poor. For people who are elderly with poor mobility, the room was too far from the car park, reception and restaurant. These rooms should be closer to the front of the hotel

Everything you would expect from a premier inn, fab location, fab staff, and the room was spotless Would have given 5 stars except our room (111) is right next to a corridor and a door which you can hear everytime someone past our room and went through it as it obviously makes a noise when shutting!! So didn't get the usual premier inn good sleep because of it. Food at next door brewers fayre was OK also.

The rooms are great and spacious. In the US, rooms come with iron, ironing boards, and microwaves. Not so here. I can not believe that the room also lacks basic things such as body cream, tissue paper, and telephone. The staff are generally good-natured and ready to help. One was so very good that when I requested a microwave, she volunteered to allow me to use staffers' own. On the first day, I was woken from my sleep by a boom noise from my sleep. No words spoken and not a single visitation or notice to lodger. On the third day, we all fled our rooms when, in the middle of the night, another loud noise rend the air. This lasted almost 25 minutes. Many were in their pajamas, undergowns, and house-coats. Like in the first one, no one thinks the lodgers deserve to know. In the bid to conserve water, beddings remained unchanged for days. On location, this hotel is poorly located. A National Grid was by my window, and, occasionally, sparks could be heard in the rooms.

A pleasant, convenient place to stay when visiting family. There was talk by the staff of plans to bring in a scheme to have to pay £5 for 24hrs to park outside. I think that's a cheek as it adds to the cost of staying there.

Typical premier inn, clean tidy, friendly staff. Strong smell of green in the hall, but that's kind of become the norm in premier and travel lodges in my experience