Dunkin' - South Orange

Worst outlet ! Manager seems very rude to customers and arguing with regular customers over coffee . Service by other workers is ok and not very good . No drive thru !

Probably the worst Dunkin I've ever been to, and that's saying something. They run out of most doughnuts early in the day, almost every day. Despite being a doughnut shop open until late, they won't make more doughnuts once they run out. Customerservice isn't great, either.

Ordered on the app my usual coffee, bagel with packet butter. A few times before, I have ordered from here and left without checking my bag only to find out, I had no butter packets, or no knife to spread my butter. I come in today and I got no butter.I went back inside to ask for my butter. The little, short bug eyed cashier (he refused to give me his name) wouldn?t allow theperson I was talking to, to give me butter. He wanted to see my order. The guy told him I just got my order. The bugged eyeone, gave me one packet of butter and said that?s what you paid for, bye. This Dunkin Donuts is the worse. It?s like theemployees ration out food that you are paying for. They keep app orders behind the counter and and when you walk in, they don?teven look your way to give it to you. You order in the app for expediency; but here people walk in and order at the register andleave before you. The absolute worse!

The manager is RUDE! He slams people's food down and cannot be bothered to answer a simple questions. My husband asked one question and he had the audacity to be rude like people have not paid you to provide a service. It is bad customer service andtrash behavior--like this is not a job he chose. It is ridiculous and whoever owns this particular Dunkin should be ashamed theyeven hired someone with such bad customer service skills

Great place and nice staff. But they need to use both registers to get people out faster.