Himley Country - South Staffordshire

Old, damp room. One can accept thread bear furnishings and the general wear and tear. But a truly awful bed, all the springs had an gone. A better night would have been had sleeping in the car. I should have complained about the bed. If you do end up here ask to the bed and lie on it before parting cash. Sadly the floor isn't a retreat it is equally skanky. And come on one tea bag and towel for a double room

This was my second visit to the hotel. I chose it for its affordability. I was visiting a friend in Wolverhampton. The hotel has a lot of potential and I hope the owner will work on restoring its former glory.

The bathroom was wet and had a musty smell even before I used it. The plugs were loose and hanging off the wall. You could hear everything going on in the neighboring rooms. The shower was poor quality and seemed to be installed incorrectly, as it flooded the bathroom floor. The TV remote didn't have batteries. The vending machine was out of order. And to top it all off, there was a screw left in the sink.

Don't be taken in by the photos. We booked 2 superior rooms for 3 nights. Our room was a disgrace. One towel only, extractor did not work, toilet leaked, kettle without fuse, TV didn't work, no coat hangers or wardrobe, small double bed poked up against a wall. Quite uncomfortable. Everywhere was sticky and would not put my bare feet on the carpet. Spent time backwards and forwards to reception to pick up bits including toilet paper. Our rooms were not serviced after second night, so backwards and forwards to reception once again. One plus is the staff were friendly even though you could tell they were frustrated with the complaints.

The positive is our room was spotlessly clean with clean bedding and towels. Now for the rest. The reception staff were generally absent. We only met one when we checked in. There was no one actually attending the desk for the rest of the time we were there which was 2 nights. The restaurant was closed. No explanation why or when it would reopen. That meant no breakfast or evening meal. We had tea and coffee making facilities in our room. But the non existent reception staff made getting more tea, coffee, milk and sugar impossible. The room had been repainted but by someone who had chosen speed over accuracy. If you are a professional painter and decorator these room might give you a breakdown. The chest of drawers had also been painted apparently the painter chose to close the drawers before they were dry, leading to them being permanently stuck. Its a 2 star hotel and it shows but at least the cleaners were friendly. Perhaps the cleaners should apply for the receptionists role since they were at least visible.