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Contribuisci feedbackShow cancelled last minute. After expressing my care for the cast, who were sick, I expected care in return but received none. No accountability taken. I flew back from leaving my father in hospice in NY to celebrate my 26th anniversary and see this show. Travelled to south London, paid for dinner, arrived at theatre to be told that the show was cancelled. Perfunctory rudeness by organisation. After my telling them I did not want a refund got this Many thanks for coming back and confirming. We have refunded your tickets, and the monies should be back into your account over the next 7 to 10 working days. I will take formal complaint action but wanted to ensure that this was publicly noted.
I have enjoyed many great shows at this intimate venue, but it is not what it used to be. This used to be one of my favorite local theaters, and I have supported it for years. However, the restaurant is now closed, and the bar selection is limited. The staff has lost their sense of customer service and can be rude and arrogant. This can be attributed to poor management and a negative culture. Unfortunately, I will not be returning and advise others to think carefully before visiting until improvements are made.
We were seated in the annex room of the main building, which is smaller but welcoming, cozy, and close to the excitement. The bar is unique in a positive way and offers reasonable prices. It enhances the experience when you have a great show like the one Brian and Roger put on, with fantastic sets.
NEVER EVER buy directly from their internet page or at the box office. They charge 50% more than in other internet places. You can buy a theatre play for their show somewhere else for half the price.
I always enjoy going to the Menier Chocolate Factory Theatre in Southwark because you can have a delicious meal on-site before the show. Recently, we saw Sandy Wilson's musical "The Boyfriend" in its final week and had a fantastic time both before and during the performance. The a la carte menu offers a variety of appetizers such as Smoked salmon pate, Chicory tart, and Cauliflower fritters, as well as main courses like Lincolnshire sausages, Sea bream, Roast duck, and burgers. The set-menu, which changes to reflect the current show, had a French theme to go along with the Riviera setting of the musical. We enjoyed French Onion soup and Bacon Tarte for starters, followed by Coq au vin and Quiche made with courgettes and red peppers. The Poire Belle Helene and Sorbets for dessert were a perfect finish to the meal before the entertaining show. All of this for just £20 for three courses. The current show is Paula Vogel's "Indecent," which has a Jewish theme and offers items like Smoked salmon blinis, Latke potato cakes, Chicken Kiev, and Vegetable pierogi on the set-menu, with a Polish apple cake and ice creams for dessert. I can't wait to have another delicious meal before another wonderful show.