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Contribuisci feedbackThat was a very bad meal! the steak was cooked over and covered in dirt from the grill. it did not seem that the grill was cleaned at all. the meat was covered with burned wood, which had boiled on the grill from earlier steaks fat and blood. it was just pure madness! you could really say that it wasn't proud in their experience either from the administration or put directly on the server. the “baked potato” if that’s how they want to call a raw potato was of the same quality as the steak. I ate the roll that was cold and slender. they save their money and spend it where someone eats her and takes care of her experience.
I had a wonderful waitress, I believe her name was Autumn. However, the steak I ordered was delicious, but unfortunately the other two dishes were not prepared correctly - they were overcooked and the potatoes were cold. Additionally, they seemed unsure of what sweet tea was, even after I asked twice. To top it off, there was a hair in one of the burgers we ordered. The manager apologized and discounted the bill by $25, but I was still extremely disappointed with the service at Logan's. I would have never expected this level of service from them.
They don't wait when we get there. then we ordered food. the service was not the best. the meals were..1- steaks over boiled and hard. garnelen burned. laughter was terrible. there were seven of us, and all the meals were cold. fries were also cold, sweet potatoes. the best of our visit were the rolling and loaded potato skins. the service must really improve. that was our first visit and most likely our last.
This was my first time dining here and I was thoroughly impressed with the quality of the food. The hostess provided great service, however, I was not as impressed with our server. We requested a few things that we never received and had to ask other staff members for assistance. Despite this, I will return and visit other Logan's Roadhouse restaurants in the future. The server is the main reason I am deducting a star from my rating, otherwise the food would have received 5 stars.
I was seated right away and the server was very friendly and provided excellent service throughout. As for the rest of the experience, it was subpar. At best. Steak texture was chewy and stringy, almost as if freezer burnt, the steamed broccoli was almost certainly boiled, and the loaded mash potatoes were not loaded. Overall it was a poor experience and I would not recommend it.
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