Jimmy John's - Spokane Valley

The main reason for not giving a higher review score is that on multiple occasions this store has not processed online orders immediately when received. They may process in store orders first even if the online order is requested as soon as possible. This means you can walk in the restaurant, wait in line to tell them you are there for an online order, and somehow someone in line behind you who orders at the register can get their order first. Freaky food fast? Not in practice.I’ll also note that it’s a total scam that there is no way to fully use a gift card once entered in their app. I have $40 in gift cards but since none of the balances are enough for a $19 order, I still had to pay with a credit card. That issue isn’t specific to this location but just shows the company has general problems with how they are managed.

Brought my grandson here for a sandwich and was immediately struck at how spotlessly clean this shop was. Jackson took our order, and he was very friendly and helpful with my grandson. Jackson's efforts to give us a good experience was something you hardly see anymore. Kudos to Jimmy Johns and Jackson! The sandwich was great also.

Wildly inconsistent on all counts. Sandwiches never the same, it is like they just change how they do it every day. Sometimes good, sometimes terrible. Seems like there are always new faces in here, and it definitely affects the quality of service. This also affects that sometimes the place is clean, sometimes a borderline dump site. I don't understand how they have been in business as long as they have. So many better places to get a sandwich in the Valley. Skip this one.

Alemayhu is such a joy to come into! Always so energetic and makes the best sandwich. Truly love this location for their service and great food!

There Vito sub with spicy peppers on it was my go to food when I was pregnant and after. Plus the French bread taste great. My kids don't love veggies but they love the bread and