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Contribuisci feedbackThe broccoli cheese soup was served in a coffee mug. It was hot and tasty. The bread served with it was cold. The pumpkin pie latte was expensive but tasty. I left a tip, thinking I would be served, but they just called my order and left it on the counter.
I always order a cake at this bakery for my Children?s birthday, but recently the cakes are not the same. I ordered a Unicorn cake, and when I went to the bakery to pick It up, I checked the box but only the top part, which was a mistake I made because I should have opened the whole box, when I got home and opened the cake, it was bent and it was almost opening in half, and it looked like my cake had a big horrible mouth. (I live 5 minutes from the bakery) I called the bakery and talked to the manager, which said her name was Rouse. I explained everything and I sent her a photo of my cake and she told me she couldn?t do anything about It in a very rude way. I payed almost $60 for that cake, and I hoped that they would atleast fix my cake because that day my daughter was waiting for her cake very happily. I hope this bad experience doesn?t happen to anyone else.
Very good desserts. The gelato wasn't available and the coffee was cold.
Rao?s Bakery is the perfect place to take some time to yourself or enjoy the company of another. If you have any work to get done they have free wi-if available. My favorite desserts are the chocolate covered strawberries and M&Ms cookies. They also have a great assortment of pies, cakes and cheesecakes that match well with the coffee and gelato choices they have. Overall Rao?s Bakery and Coffee Cafe has everything you want and need all wrapped in a peaceful environment.
Had a really poor experience on 5/28/22. Cake order was to be ready at 11am. Received a call otw to pick up asking for the digital print, which was sent and verified on previous wednesday. I was assured the cake would be ready. Arrived and not ready, just printing the image for the cake. Business was pretty overwhelmed, customers in front of me waiting, very aggravated. I was asked if I had an extra 25 mins, I said not really, my Granddaughters Birthday party was reserved at a venue for a specific time. I was left to stand and wait for 30 mins total, being ignored by what I came to find out was the acting shift Manager. I finally asked if I could just have the cake so I could go. I was told they were fixing other cake mistakes, and overwhelmed with Graduation orders- which if you can't fulfill the orders don't accept as many. Finally, I demanded the cake. It was brought out with no border or trim decor we discussed, the image was put on the cake uncentered. They wanted $90!!! Offered me a $30 discount. I felt that was ridiculous for 35 mins late and unfinished. I was told a manager would be calling me but nothing yet. Would never recommend them again, sadly, and I used them in the past including our grooms cake at our wedding. Very disappointing experience.