Red Robin Gourmet Burgers And Brews

I had the worst dining experience of my life at this restaurant. The waitress took forever to greet us and seemed completely uninterested in her job. When we finally received our food, my chicken was poorly prepared and inedible. Despite noticing that it was burned, she still served it to me. When I pointed it out, all she said was "oh." Since we had somewhere to be, I couldn't wait for a new meal, but I asked if I could at least get a few fries. I never received them. Throughout the meal, my children were not offered drink refills or fry refills, even after we asked twice. The waitress did give me two free appetizer vouchers, but I just left them on the table. Nothing could convince me to return to this place.

I have consistently had excellent experiences at this restaurant. I've visited this Red Robin multiple times, and I have never been let down. The staff, including both servers and managers, are always friendly and polite. They manage to handle my orders promptly, regardless of how busy it gets. The chefs are clearly very skilled, as the food is consistently delicious and flavorful. I highly recommend this place to anyone looking for great food in a fantastic atmosphere.

Although we arrived a bit late, our server was friendly and waited for us patiently. The food was absolutely incredible—much better than I anticipated for such a late hour. It was truly impressive!

We went to Red Robin to the 6th. celebrating my grandson's birthday. We received fantastic service. The staff was particularly friendly from the time we went into the door until we were gone. Everyone ensured that the birthday child had a great time. When everything else in these days seemed expensive for the meal, but I am no longer surprised at the cost increases. It is everywhere and the special birthday sun was very enjoyed and appreciated.

Food was good but had to write my first ever review because of the poor service. We came from the movie theater around 4:00pm on Sunday and were met with no one at the host stand. We stood around for 10 minutes waiting for someone to acknowledge us. My boyfriend actually had to go look for an employee to come help us and found the host who was sitting in a booth talking to her friends. Once we were seated, without any napkins or silverware, my boyfriend told us the girl looked surprised someone interrupted her conversation to ask for help. I'm a hostess at a large restaurant in Nashville and that's totally unprofessional and makes it seem like you don't care about your job. However, once we got seated our experience worsened. Our server came over after 5 minutes and he was immediately unwelcoming and made us feel like we were bothering him by being there; he looked up at us once, staring down at his phone the entire time. He didn't even bring us our food and only came back to the table once to refill our drinks after all of them being empty for about 15 minutes. I noticed the couple next to us were only helped by him once as well and went looking around for him for assistance. We also had to keep asking for silverware, the manager finally giving us some halfway through our meal. The whole dining experience was just overall super awkward and disappointing and we were left regretting coming here and not going to Cracker Barrel down the road were the staff is actually quick, welcoming, and attentive. All three of us agreed we're never eating at this Red Robin again.