Sonic Drive-in - Spring Valley Lake

Customer service sucks and management is terrible. If I had the option they would receive no stars.

I am a uber eats driver and i have never once received this kind of disrespect as i have here. I came at around 9:30 to pick up a uber eats delivery and did as i was instructed, i parked pressed the red button and a girl responded and said “we are closed” in a rude voice, i responded and said we had a uber eats delivery and she responded saying that again they are closed and when i asked what am i supposed to do since i have already grabbed the delivery she didn’t respond. I went to the drive thru instead to maybe receive help and there was a white chubby female who didnt even open the window to talk to us but all she did was nod her head side to side even when i showed my screen, i understand that her job must be hard and she might want to go home. I have a sister who works next door in panera and deals with people all day, but that doesn’t give the excuse to be outwardly disrespectful. They need to understand that this is my job too and i spent my gas to go to sonic to deliver and do my job. just because my job is different then hers doesnt mean it isnt just as hard and time consuming. I genuinely have never experienced people this rude. The service here is terrible and i will never come here to eat personally just because of this interaction. I hardly ever write reviews but this was so bad that I had to write one.

Good food but so disappointed that my family was my son had to use the restroom and there is no public restroom at all had to walk to another store to use

Placed order and was charged on credit card. Samantha the manager told me, she would not fill order. I asked how to get refund she told me not my problem call the app. I sept 15 minutes on phone with corporate for my refund. Samantha is very unprofessional and rude.

The onion rings are my new foodie love. The peanut butter bacon shake was good but you need a bigger straw because the bacon chunks get caught and plug up the straw.