Jimmy John's - Springfield

Jimmy john’s is a great place to get an amazing sandwich with the latest ingredients ever. always fast and friendly

That is by far the slowest jimmy john’s in the opposite. some of the workers have a normal tempo, but are slowed down by some obvious ignorant and untrained workers.

I spent $22 on lunch and they refused to accept my $50 bill. The staff were quite rude and suggested that I go to another business to get change and come back. I wouldn't recommend this place unless it's your last option. Also, be prepared to bring only small bills, as they seem to be out of cash. It feels like they might be going out of business.

Yesterday I ordered a Turkey tom with no tomato, I ordered at 6:00 pm. I am aware that Jimmy Johns closes at 8pm. I received a confirmation email saying that the store had gotten my order at 6:03pm. It was not until 6:55 that I was told my order was on its way. Almost an hour and a half later (7:25pm) did my order get delivered. Never got a call saying it would be that long, and with a slogan of 'freaky fast delivery ' I found it pretty funny. I am well aware of the responsibilities of food workers, as I used to be a waitress, but after an hour and a half of waiting on my order and finally getting it, I did not even get an explanation or apology for the wait. If I would have received some explanation or even a simple apology, I wouldn 't be AS upset. I go to Jimmy Johns in Decatur (where I 'm from) and have never had an issue. Needless to say, unless you 'd like to wait very long periods of time on simple orders (All I had was a sandwich and chips) I would not recommend. Very disappointed and frustrated

The restaurant seems to be run by 12-year-olds. They even forgot the tuna on my tuna salad sandwich, which is quite amusing!