Papa Johns - Springfield

I ordered a pizza and Casey took my order. She repeated everything back to me perfectly and watched as my pizza was made. She smiled at me warmly and made sure the guy cutting my pizza remembered to do it in a diamond cut. The pizza was fantastic! We'll definitely be back because of Casey's friendly service. Thank you, girls!

The food tastes good, but if you order online I can promise you will not get any dipping sauces that you order. I have been understanding in the past, but this is the third time I have not gotten something that I paid for. The employee even assured my fiance that they were in the box. If you order online I suggest choosing a different location.

Ordered pizza, said 33 minutes and it would be delivered. Called an hour later after the delivery time and they said it should have been delivered and the driver should have contacted me. Would like to say this is the first time this has happened but it not. 2 times we have gotten the wrong pizza or been told they delivered our pizza to someone else.

Spent $51.51 including $6.28 tip on pizza just to be disappointed and not receive items I was told was replaced with other items. I got home and found out the garlic sauce they was out of and was suppose to be replaced by ranch was no where to be found. So I wasn’t reimbursed nor did I receive my product paid for. Don’t ever order extra toppings because you won’t get it. I ordered a one topping epic stuff crust with bacon and paid for extra bacon. I had hardly any bacon on my pizza. My other pizza, which, was the same, but with two toppings and half jalapeño. That pizza had hardly any meat on it. So I paid extra for this and extra for that and did t receive any of it. Highly disappointed!! I will stick with buying frozen pizza.

The pizza at this restaurant is really good. I don't have it often because there are no pizza places in the city I live in. I enjoy the tubs of garlic butter and paprika that come with the pizza. They also offer an extra large pizza that you can't find at some of their competitors. In my opinion, their pizza is better than most of the well-known pizza places.