Mcdonald's - St. Augustine

Definitely do NOT recommend this location. Placed a mobile order well before they closed. Sat in the drive thru for 30 minutes, pulled around finally.. just for them to cancel my order as I pulled up. Haven’t been to a McDonald’s in a long time, decided to give it a shot again. Won’t be seeing me back here again.

I went back today to prove a point about this mc.donalds store. I ordered 2 cheeseburger and a small fries a mc frappe mocha and a hot fudge Sunday. You can see in my photos how the small fry had hardly any French fries in it the cheeseburgers were ice cold and frappe had runny whipped cream that must of been left out of the refrigerator and a big dump of hot fudge on it when the whipped cream should always be to the top of the top cover and the drizzle on it should be neat, same for the hot fudge sunday! My fries were ice cold and so wasn't the meat on the cheeseburgers, I had to save all of it to give to my dog. I advise everyone local and tourists do not go to this nasty Mc. Donald's store which the managers don't know how to train the cook's to only hold the meat for the times that is the MC Donald's standard's,plus the French fries have a time limit on them and afterwards you must discard them, same goes for the meat, breads,and breakfast items too; the reason I know this is because I worked at 2 mc.donaldslocations in New York city for 5 1/2 yrs and was a shift manager. They do not live up to MC Donald's standard's!

So.. we couldn't find our daughters last night. And we are trying to knock on the window to ask if the girls made it to their store. The lady there rudely did a sign that they were closed. And digned us to go away. I understand for safety reason they need to be cautious too.. but We even asked and giving her a please sign that it's an emergency. Still didn't help up. I know it's not their job but it would have been helpful if they answer some of our questions. Also, we bought food here and their nuggets are dry and my daughters milk was bad... I don't mind it at all because i can give my daughter a new milk, i wasnt going to put a review after that bad milk bur after last migjt.night.. I thi k I earn to say my honest opinion. I think the staffs needed to be trained how to properly answer/serve their customers.

It was AWFUL ordered 2 sausage and egg biscuits. Came out with cheese!!! I hate cheese. Decaf coffee must have been made yesterday, it was so old you could smell it. I won't be back. I'll make sure all my friends know how truly bad this place is.

We have gone two times already: The first time we ordered food and it came out with fries that seemed soggy as if you would put them through a microwave… I know that’s not what happened but it compares to that. We went again this morning for breakfast and when the order came out it had taken so long, of course being very busy there, but it was incomplete. It took a while to get resolved. We will Try calling one more time to be fair and will update this review either way; hopefully with positive results. Also hopefully they say they will replace the soda machine because the current one every soda is disgusting.