Tim Hortons - St. Clair Shores

"I signed up for the 24-hour service, expecting the dining room to be open, but it was not. The staff was polite while taking my order, but they made a mistake and sent me to the window instead. Given the location's convenience, I expected more options to be readily available for takeout, but there were only a few items prepared. I'm very disappointed that this seems to be a recurring issue with Tim Hortons at various locations. I will take my business elsewhere."

I had a terrible experience at this restaurant. My order was messed up three times, and the hash browns were dry and old. The woman at the drive-thru was rude and seemed annoyed. I was denied both drinks I ordered, even though she claimed my order was correct. I won't be returning and think new management and staff are necessary to improve the situation.

I usually don’t have any issues at this restaurant, but today was different. The attendant at the window wouldn't accept my Amex, which other places do take, so I handed her a $20 bill and asked her to put the balance onto a new TH card. This seemed to confuse her. The manager came over and explained that they couldn’t process the transaction that way. I gave her a $5 bill to cover my $4 order, and they gave me change for the $5 before adding $20 to the card. Then, the manager ran after someone who could facilitate a "change at the window," which I didn't understand. It seemed unnecessary since they should prioritize serving customers over other matters. Frustrated, I drove away. The coffee was great as usual, but my Boston cream donut was barely filled with cream. It was a really disappointing way to start my day, and I imagine it wasn't a good experience for that employee either. I think I’ll avoid this place in the future.

For breakfast items did not care. after that, she had bad stomach pain. like coffee, but it was exceptionally strong. most likely would not return to this place. food: 2/5

Says our dining room has opened all over but nope at at allFood: 1/5