Pretzel Maker

My favourite place to stop for lunch or just a snack, Always fresh, parm is my favourite, Always great service !! Food: 5 Service: 5 Atmosphere: 5

Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 3

I asked for extra topping for my pretzel as there was barely anything on it, and they gave me attitude and threw my pretzel away and said they’ll make me a new one instead of just giving me extra topping which I agreed to pay for I told them they’re wasting a good pretzel and on top of that now I’m waiting an extra 10 minutes, they said it was because I touched the pretzel already so they had to throw it away, when that makes no sense when they could’ve just given me topping on the side. so they finally give me a second pretzel, and it was exactly the same as the first one, so why would I ask for a new pretzel? If you’re not going to change it, it’s like they’re either really dumb or intentionally wasting peoples time. With all the bad reviews, I see on here, I can definitely say they need to improve their service

One of the workers had a horrible attitude when I asked them multiple times to repeat what they said because I am hard of hearing and then lied to my and my boyfriend's face about ordering the six pack of hot dog bites even I ordered the twelve pack, the place should honestly be shut down Service: Take out Meal type: Other Price per person: CA$10–20 Food: 2 Service: 1 Atmosphere: 1

Absolutely horrible service. Completely gets my order wrong. Charges me double the price of what I originally ordered. Then outright refuses to reimburse my transaction and or replace it with what I originally ordered. Saying the loss is on them, like I the paying customer is not taking the loss on me being scammed out of what I originally order and being charged double the price. Worker completely lied to my face telling me I ordered what I got when I had a witness with me also tell her that I ordered something completely different. Scum bag working procedures. Will never get the money I wasted back and I will also never go back there again and will strongly voice out against anyone else going there. Service: 1 Atmosphere: 1