Kfc - Stafford

I usually don't write reviews, but I felt compelled to after my experience at this restaurant. I am so upset, disgusted, and disappointed that I chose this place without checking the reviews first. The broken line outside the restaurant, followed by our disappointing meal, confirmed that the online reviews were accurate. The food did not taste fresh, the mac n cheese was tough, and I ended up throwing it away. I regret not choosing to eat elsewhere and will not be visiting this restaurant again. Goodbye, KFC.

The restaurant was a mess. There were plenty of employees, but they seemed to just wander aimlessly instead of paying attention to the order screen. They made various excuses for the disorganization and tried to pass off incomplete orders as finished. I noticed that three people were constantly running back and forth, causing delays in both payment and food delivery. Even worse, I saw that they didn't even bother to wash their hands.

Waited 15 minutes and only 1 staff in store just looked at us like we were not there. One customer was irate since he ordered drive thru was asked to park and waited 10 minutes since his order was never brought out. Finally was able to order, staff didn't look happy.

Second time eating at kfc in the past month and I'm over it. The Tennessee chicken stips was soaking in grease, no flavor, my 2pc tasted old when I requested fresh, and the chicken bowl tasted like hospital food. I think I'm done.

Arriving to this KFC at 10:15 pm on a Saturday to place order to go ;the guy on the speaker told me they were closed they had everything shut down. I told him online shows they close at 11pm. Then he comes with another excuse saying they are out of chicken. C‘mon he just said that so they can close and leave. If they are not satisfied that the business closes at 11 find another job that closes early. The employees are making the business look bad. We are in 2022 that we all go based on google reviews. Next time if they really run out of chicken tell them the truth instead of saying y’all closed .