Shanghai Garden - Stafford

I have always enjoyed meals from Shanghai. I recently tried their online meal ordering service and was not disappointed. It worked well and the meal was delivered on time and hot.

All food were very good compared to Chinese around Stafford town except for the salt and pepper king prawns, think they mistakenly put salt twice.

Having lived in the area for seven years we have used this takeaway regularly. Mostly it has been without fault. However, the last few times that I have ordered yuk sung, the lettuce leaves have been so small and torn, I have not really been able to do anything with them. Thinking that this was just unfortunate, I decided again this evening to order the yuk sung, giving the takeaway the benefit of the doubt. The same thing happened, half lettuce leaves that were torn. I was unable to wrap anything in them! I phoned the takeaway and raised my concern, the female who answered the phone relayed my complaint to who I presumed was cooking the food (a Chinese female), who was not in the least bit concerned or sympathetic, and I heard her saying that if she gave me a whole lettuce leaf, there would be nothing left of the lettuce! When I’m paying £5 for the yuk sung, surely it doesn’t matter if I’m given full lettuce leaves! Her response was awful and not at any point was I offered a resolution. Having ordered from here as frequently as twice a month at times (even when not every time has been perfect), I will not be back. They have lost a loyal customer. Change your attitude and stop being greedy Shanghai, because you’re not even competitively priced!

This used to be one of my favourite Chinese takeaway in Stafford. Sadly no more, We ordered on line and were informed it would be 44 mins for delivery. It finally arrived nearer 1h 45 mins after three hastening phone calls. The food was good as usual, except for the shredded beef in Peking sauce which was absolutely inedible. There was no beef, it was just strings off batter, I cut into the so called shredded beef and could not see any! I tried to speak to the restaurant to enquire what went on and was informed that its how we cook it After further remonstrations as to the missing beef the phone was put down. I will never use this place again.

Rice tasted of grease. Couldn’t even bite into the crispy shredded beef. Very disappointing. Won’t be going back.