Starbucks At Harveys Lake Tahoe

I took the time to write this review since I called several times and the issue has not been taken care by any Starbucks associates at Harveys Lake Tahoe. I made a purchase with two partial payments; one cash and one with my bank card. A few days after the purchase, I checked my bank account and I noticed that I have been overcharged. They charged my account not only for the amount I authorized, but also for the amount I paid in cash. I have kindly called several times to see if anybody could assist me with this issue, however they keep telling me they will call me back.

Horrible service! Terrible coffee! They got all our drinks incorrect! My nitro drink was disgusting. Very slow service. They need to close!

We had an incredible stay at this large hotel in the heart of South Lake Tahoe! The location was unbeatable, right in the midst of all the action. The amenities were amazing, from the spacious rooms to the top-notch service. The hotel staff was friendly and attentive, making our experience even more enjoyable. I especially loved the breathtaking views of Lake Tahoe and the surrounding mountains. You've also got many food options in the hotel and at a short walk. It was a truly unforgettable experience, and I can't wait to visit again!

This place has really gone downhill. The only reason why I gave it three stars and not one is because the bell staff were super friendly and great. Ron and Gerry were kind, professional and overall very helpful and quick!The room was terrible. The TV was way too small and way too far away from the bed. The worst part was the peeling wallpaper from the bathroom. We can't stoplaughing at the sticker they used to keep it together LOL!The casino was so incredibly smoky. So much that we just couldn't stay there long. Tables were sparse and staff seemed to be lacking at the bars and lounges.The place definitely needs a little TLC! Won't be back for awhile until we are aware of renovations.

IF YOU ARE A WOMAN PLEASE DO NOT GO HERE ALONE!!!I went this past weekend with two of my friends and I assure you that we were almost trafficked! We checked into our room and the baggage man came to deliver our bags. Two minutes later a random hispanic male knocked on our door with his head down saying housekeeping . It was strange because we didn 't ask for it and we could hear a click noice as if he was trying to get in. We said no thank you and he walked away. We ended up leaving and coming back a few hours later and our door was completely broken! (see picture). We called front desk immediately and notified them. They were so nonchalant and unconcerned. He did not take anything out of our bags. everything in the room was still in place. It was so creepy. We did not want to stay and asked for a refund. We didn 't know if he had put cameras in there or spiked our drinks. Maintenance man came, looked at the door and said you probably just didn 't close it. Or you left the latch on at the bottom and it didn 't shut . I replied sir the door is off the hinges! it had nothing to do with us!! he said he would fix it but I didn 't even trust him at that point. When we went to the front desk the manager (a lady) would not give us her name and gave us her boss name instead. security called housekeeping which confirmed that they NEVER SENT ANYONE TO OUR DOOR. I looked up the area and found that there is a huge trafficking ring (allegedly) going on up there. We ended up staying at a different hotel (because it was late) and leaving super early in the morning. Front desk had no concern and said that has never happened but I found another review on here saying the same thing! They were just staring at us while we were talking. No concern at all. Ladies Please be careful !! I truly feel like they all knew what was going on .oh and they have roaches!