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Contribuisci feedbackService is always great but the food is hit or miss. The pizza is not very tasty but the burgers are most of the time.Wheelchair accessibility: Single level with no elevation.
I truly don 't like writing poor reviews, especially when I try to give a place the benefit of the doubt. However, this place only deserves 1 star or to go back to the drawing board entirely. It 's a great concept with poor variety and customer service.As someone with severe sea food allergies, I honestly have to be extremely careful with what I eat in case of cross-contamination. Unfortunately this hotel is sea food heavy and reflected in the restaurants as well. Sadly I 'm not one for meat either so when the majority rules on a place after being told we can not dine at the buffet unless we are blue card members form one rude employee we walled and asked for another who had referred us to here instead. Well, I was more than excited to find a place with a great selection of food variety.Well, to my dismay, they are heavy on seafood and meat. A risk for cross contamination, not much for a vegetable lover when you are not allowed to just order the side of potatoes and asparagus as an alacarte . I would have loved to have seen a veggie patty burger option, at least, but that wasn 't an option. My only save option I went with was the spinach artichoke dip. I was actually surprised it was delicious but almost tasted like a southwestern queso dip with bread crumbs over actual spinach dip. I honestly don 't believe spinach was even an ingredient in it. It was still full of flavor.I do wish they may have had at least one pasta dish option with a side of veggies or a veggie burger or the option to order some sides alacarte. Something that would be more inclusive for other dietary restrictions or needs. A little more food variety that could be a filling meal would be amazing. They do offer pizza. However, nothing caught my eye for dinner.The atmosphere is like a place pretending to be a dive bar. Lots of Tvs to catch sports was a nice touch . Although I didn 't have a cocktail nor were we even offered a drink menu, I would assume they have something other than just beer.Customer service was just plain aweful. O should have read reviews before we sat. Employees have no personality and not even a simple small chat of hi how sre you or have you dined here before? Not even a single smile. I 'm not asking for the disneu Customer Service, but being acknowledged and greeted in a friendly manner would have been nice. The server we had took about 15 minutes after we sat to even greet us and take our order. Never asked if we wanted a drink menu and was very short and dry with us when we had questions about the menu. Our overall experience was not a positive time. We also waited extended time to pay, and the automatic gratuity is ridiculous. Especially for such horrible service, I don 't feel the server even deserved a tip. They never provided me with a service or experience. A side suggestion would be to have a kiosk on the table to pay and order your food and eliminate servers. They lack customer service already, and I feel productivity would be better just paying through a qr or kiosk instead.This was my first and only time I will be dining here due to so many negatives . My one positive however was the dips was flavorful but it is not a dinner for someone hungry.Vegetarian options: 2 salad options everything is seafood and meats or you get 2 appetizer options , spinach artichoke dip and cauliflower bites or French onion soup.Dietary restrictions: They cross contaminate. Nothing gluten free or celiac friendly. No vegan options and very few vegetarian options.
When I stay at Harrahs casino I always come here to eat. My husband loves it also! we have tried the salad, pizza, the nachos and everything was delicious! We told our server that we’re gonna share our meal and she had it split for us. Everyone I have come across staff wise are very nice. We wish you had other locations like in Ca. I also wish I could stay at Valley View to try more dishes.
Don’t sit at this bar on a Friday evening ….you will receive poor to no service by the bartender/boy who is rude and aloof if you are only wanting to sit for premium cocktails. He was too busy with friends to be bothered servicing anyone else. He made his bar back serve us while he did nothing. Being in the hospitality industry it was a big disappointment seeing someone like him behind the bar. I will take my money and my tips back to Black and Blue if I ever come back to Valley View Casino. Please hire more friendly staff who appreciate your customers. Thank you
Been here quite a few times with my fiancé and every time Cecilie is our server she does an incredible job. She is so polite and super fast at what she does. She always makes conversations and always helps us out on what great food to choose. She's amazing, if you guys come to Pattie's and pints im telling you ask for Cecilie you won't be disappointed.