Kung Fu Tea - Sterling

I usually get wow milk coco cream here, and always it was so tasty! But I don?t know why the bubble were so hard to chew it yesterday. I could not drink at all. I went to another kungfu tea to get my new bubble tea..???? I?m taking off the stars because of the quality of bubbles yesterday.

I prefer this location over the Mall, I like the Oreo flavor with extra ice, my son gets strawberry slushy, my husband and daughter enjoy the mango slush with boba as well. Never had a incorrect drink made or any complaints on the drinks. The customer service is good i also only go once a week in the early evening, I've had eyes rolled at me, and drinks handed to me aggressively at the mall location on different occasions. so I don't have anything bad to say about the kids who work at this place. At all. they've hired some new peeps recently so please come with Patience during your visit.

Great customer service. The staff is always so attentive and kind. I never truly know what to order, and they were sharing great suggestions, and I ended up loving my drink. They also made a mistake with my drink, and immediately fixed it. Love this place!

I am a regular at this location and love KFT's bubble tea. However, the last few times I have come I have been deeply disappointed. While the tea was good, as usual, I do not think I will be coming back as the customer service has gotten worse and worse each time I go. I am always very polite and not picky, but whenever I come some of the employees are extremely rude. The other day when I came to get bubble tea, a young man was quite literally rolling his eyes and sighing as he took orders, even to a grandmother and her grandchildren. It left a poor taste in my mouth. If it was a one-time thing, it is easy to brush off, but it has been this way probably the last 5 times I have come. Not to mention, the last two times I have come they gave me someone else's drink. Again, not a big deal, but they act like its my fault and have such bad attitudes it makes it harder to forgive.

Top tier service and drinks. One of their workers, Anderson, provides quality customer service and mind boggling gourmet drinks. Someone give the man a raise! Other than that, the place is very clean and the atmosphere is very glamorous and fresh. I'd definitely recommend anyone looking for a good boba tea to visit this location ASAP.