Mcdonald's Monkswood Retail Park, Stevenage

I would like to express my gratitude to the amazing staff working tonight when I brought 23 Brownies. The service was impeccable, all the staff members were fantastic and...

I was very disappointed to find broken cup holders for my coffee and spilled cokes everywhere at McDonald's in Baldock.

The restaurant is managed by a rude manager and a female night shift manager who both lie, despite the fact that I have dash cam footage clearly showing their rude behavior and poor service.

Waited 25 minutes for a burger with no tomato as I am allergic to them, finally get my burger and it's ice cold with extra tomato. I go back and they...

It was bad enough before the refurbishment ie hit and miss experience. NOW its just plain terrible with dire service, cold food and the vast majority of staff are all kids. The on duty staff spend more time dicking about like clowns with the staff that are off duty rather than serving. This leaves the mature staff who do work to deal with everything. If you have the misfortune to order inside, thats it your left to gather dust, they concentrate on drive thru and deliveroo. Its beyond a joke, when your ‘fast’ (as a snail) food arrives its colder than the iceberg that hit the Titanic, and generally not what youve ordered because the orders screwed, which is clearly the result of employing kids who have zero interest in working. You can tell the ones who do work and the ones who are useless layabouts.