The Grill Room, Colessio - Stirling

It was very disappointing. Very quiet for a Saturday night. The young waiter who served us was absolutely lovely couldn't fault him. However there was only 1 steak left at 7.30pm? . Of the 4 white wines on the list, only 2 were available. The menus were on badly photocopied piece of paper, and the paper napkins tiny and cheap looking. All seemed a bit cheap for the surroundings. The one steak was tasty. The venison sausages and mash nothing to write home about. We won't be back.

The hotel is of good quality but the hotel’s restaurant was a very great disappointment: 10 guests in the room for 4 servers running everywhere but doing nothing. I have rarely seen such a disorganization. Good will, but winding. So, 30 minutes to get our bottle of wine (reclaimed 2 times) and 1h15 waiting for 2 hamburgers. I even offered one of the servers to go and do them myself if there was a problem. Two couples left before the end of their meal and a couple left at the end of 15 minutes without anyone coming to see them. The room was deserted. At the end of this culinary journey, one of the servers offered us two desserts in compensation. The dishes and desserts were good but what a disorganization.

Stayed at Colessio lots of times, usually order champagne, this time the bottle was opened at the bar not at our table , which is normal with champagne, especially as its overpriced moet at almost £100 a bottle, which I refused to pay for. Breakfast is usually lovely but was cold. Was disappointed this visit. Hopefully when we go back in December, things will have improved again.

Overall really disappointed, several menu options unavailable even though we were seated at 6pm. Had the black pudding scotch egg, wish I didn't as it was awful. Steak pie for main which had a slight smell to it which was rather off putting and pastry was like a potato scone. Breakfast wasn't much better tbh. Wouldn't recommend it at all

It’s such a shame because I was really looking forward to staying in the hotel and eating here. They had run out of most things on the menu, it would have been better if they had explained that at the outset rather than hoping we wouldn’t pick something they didn’t have. The food we did have was ok, the chicken burger was nice enough but the side of slaw on the platter was warm which was slightly off putting. The chips were a soggy bundle in a separate dish, they looked homemade and should have been lovely but I don’t know what happened there. Overall there was just an air of tension. A foreign family came to eat at just after 20:30 and the kitchen had already closed. Probably because they had nothing left to serve but it was an uncomfortable exchange.