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Contribuisci feedbackI got my throw back drink Divinity tried the Con Panna love all the begonia plants ?? Food: 5/5
Star bucks who?!? THISBPOACE NEEDS TO BE FRANCHISED!!! Where is shark tank when you need them. The coffee tastes better than Starbucks and the sandwich was twice the size. Oh and the prices are better too especially when you consider the portion sizes. I 'm from Florida visiting and needed a good size pick me up . Thank you empress coffee, Numa, Nacho. You guys jump started my week.Vegetarian options: A diverse menu allows for many options. No issue with dietary restrictions here.Kid-friendliness: Nothing here that wouldn 't be kid friendly. All happy faces.Wheelchair accessibility: Totally ADA compliant and special parking right out front.
Cashier gave us a pretty bad vibe. Although we were greeted us as we arrived, he was very monotone and no so friendly. Not even a smile as he took our order. It seems like a place that already has its regulars and the cashiers seem to only be bright and friendly with those regulars. We came for two blended drinks. They were delicious, but we probably won't return due to the unwelcoming atmosphere.
Food is ok, but customer service is horrible..different world these days when customers are no longer respected. Asked for a simple adjustment on a sandwich yesterday and the look and eye rolling from one of the taller, brunette female employees is just ridiculous. It should be noted that customer service goes a long way and that employers should remind their employees the importance of it. Will not be coming back. Unfortunately.
For the past 8 weeks my husband has been dropping my son at Empresso Coffeehouse every 7:30 AM (3) times a week. His class starts at 9AM nearby he orders a coffee and their breakfast sandwich each time. He hangs out at the cafe until before classes starts at 9AM. So on Monday 02/17 my son pulled a 12 hour shift as a paramedic and then went straight to Empresso to get his coffee and breakfast waiting for 9AM to roll around. He dozed off a little because he has been up for 24 hours and still has full day ahead of him. An Empresso staff asked him to leave, he was told he can't sleep in there. he said he was treated like a homeless person loitering in the premises. My son is really young looking, wears a uniform for paramedic and has been to that coffee shop for the past 8 weeks. If you can avoid this place, please do so you as they do not value repeat customers. This business needs to have more compassion especially for people who are striving to be front liners.