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Contribuisci feedbackI had only one of the worst experiences at this place. I went to east hammer lane taco bell drive thru to get lunch for me and my family. the girl that took my order was the worst. she hates her job. she has really bad customer service hastened me constantly to finish the order. When I came into the window to pay, she told me that next time I got my card in the hand, so I won't need so long to pay. my wife heard what she told me and saw the look at my face and told me I'd let him go. we ordered 4 comb dishes and gave us only our drinks in the window. we were told that we park in front and a worker will bring us our food when it is ready. we waited for over 15 minutes and finally we got our food. when she gave me the food I told her when everything we ordered was in the bags. she said, “Yes, I checked twice.” I thanked her and we went. we were on the way to sacramento. when we came on the car, my wife started to distribute our food she then told me that everyone lacked the half of the combos they ordered. I was so angry that I wanted to turn around and go back. my wife said no because we had a doctor's appointment to come. I gave away my food so they could have a good lunch. my wife said I should let everything go and we're going somewhere else after the annoyed. my wife is the kind of person who never wants to problem. my family and I love taco bell, but after this case, who knows if we will ever be back. if I could give this place negative stars, I would give them
Nice customer service can make your food taste better. very pleasant people in the drive thru. I gave my neighbour a ride to this one and she said stop here, her a good place to take a bite when they wait for the line to relax with packings. they can see the line from the parking place, give them a chance to jump in the line when it is to their taste everything, while a tasty bite at the taco bell and sit in their car with the ac. my neighbor was right because this line in packs was lazy when she first got out.
We ordered bean burritos and I think they put a whole friggin onion in each burrito. My daughter was so upset that she couldn't even eat them. They never put onions into the bean burritos unless you request it. When I asked one of the associates to remake her burrito he was very rude.
Thursday was the second time I visited this location. Each time I have always waited over 30 minutes in the drive thru line which is ridiculous. Well Thursday took the cake and I will not be returning to this location. I waited in the drive thru over 30 minutes to order and get my food. When I got home I seen they forgot one of my items I had to drive all the way back to tell them. I drove through the drive thru to tell them. They told me to pull forward, I got to the window and they told me to come inside, why I have no idea. I go inside and they still didn't have it ready for me. Worst location ever!!!
To clarify I'm reviewing the tacobell located on hammer lane.The service is fast but the young white guy barely let's you order when he's already trying to get you out the lane.Food is alright. Some times they get the orders wrong and they only give 1 -6 sauce packets for a party of 10 people. I usually go with the Crunchwrap Supreme. Really good, never recieved it soggy.The chicken quesadilla isn't the same, they barely put any chicken or sauce in it, they skimp out on the cheese in it and it's just dry and small.