Taco Bell - Stockton

The service at this restaurant is always fast and friendly. The staff is kind and the establishment maintains its high quality standards. Blessings to the staff, and here's to wishing you all a wonderful day.

I would rate this restaurant 3 stars overall. The atmosphere was a bit warm, so having air conditioning would have been a good choice. The bathrooms were clean and conveniently located.

This restaurant is usually a hit-and-miss. We placed our order, which was initially incorrect, but the woman who took our order had a great attitude, which alone would not make me want to come back. It was 4:57 pm and my order number was 307 (yes, I kept track) because I did not receive a receipt with my order. When I asked for one, the lady who took my order became defensive and seemed annoyed with us. The older lady, who I suspect is the manager, tried her best to rectify the situation. However, I believe it was not solely the fault of the manager or the other woman who took my order at 4:57 on May 30, 2020. If I had to rate the woman who took my order, it would be like trying to swim through a screen door. I waited 5 minutes just for my order to be taken. Furthermore, their monitor is badly broken and needs to be replaced. There is a lot of work that needs to be done at this place. Overall, it was a disappointing experience.

First I understood it was a holiday and they were undermined. However, I leave a check of her bad customer service. after the work of various food and retail jobs (unnecessarily hating) I have understood the first rule “not argue with the customer. even if they believe that they are injustice, the customer is always right.” and they want them to leave the feeling that they have done everything they could for them. but (her we go,) as soon as I moved, it took over 3 minutes to welcome us, the lady on the com first my order "they want 4 chalupas" "no, 3" and then with clearer attitude in their voice goes ahuh through the rest of my order, doesn't repeat it all again, doesn't tell me the talk, and then don't give them to me. they would not open the door (perhaps they had a closed lobby, but there was no sign, so I called and no answer. we moved back to the drive thru to ask for a quitting, and the dame that took our order begins to act as we try to wind them, on the screen with their nails that were far too long to be sanitary to be food, taking in asking about the whole counter to be first, go “Oh yes I remember THAT order, 307 they just ordered there you misunderstood. All they had to do was apologise, they just told us for 1 and ask if we wanted to order another. I didn’t want to argue with the dame that obviously didn’t want to be there and SHOULDN’T start in the food service because they suck respect and courtesy. at the end of the day, we just wanted to know if we were accused of what we have.

This location is awful, especially the night crew. I don't know what they're doing but it certainly isn't their jobs. They have lines 10+ cars long and there'll be someone sitting in the order spot for mintues and minutes, with no one in front of them and no one coming out the other side. This last time was it for me, I'll spend the extra time and gas going to the Lodi location. They know how to do their jobs and they have manners.