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Contribuisci feedbackA great concept and idea, staff were friendly and explained the ordering system but not the process for when the food arrived!! Which was nice enough but Luke warm, I would have said reasonable value given the current climate so can't complain! The whole place was pretty noisy and not necessarily ideal for younger children but overall worth a visit you just might not want to go back!!
I really think the quality of the food has gone down hill since Alton changed to Aramark for there food supplier, much less choice and it's all a bit bland, bring back the Wickerman stack! The nemesis burger was very dry and the chili con carne very bland. One of the Screens/projectors was not working for the rollercoaster show that happens every so often, and didn't happen at all the first night.
Food was very poor quality and not a lot of choice.
Great restaurant, good food and fun service. The children loved watching their food come down to the table and it was very yummy too!
Unfortunately we had quite a bad experience at the rollercoaster hotel. The atmosphere was lovely but a couple of members of staff failed to greet us and serve us professionally. Drinks were put infront of anyone without any names or questions, and 2 of the same meals arrived with differently seasoned chips? We also requested a birthday song and dessert but that wasn’t an option as any special birthday treats have to be paid for.