Henrietta's At La Cantera Hill Country Resort

Been a big fan of La Cantera for many years. Some of the rooms are a bit dated and it seems like the service has slipped somewhat.

My recent stay at La Cantera Resort Spa was nothing short of extraordinary, leaving me with a treasure trove of memories and a deep sense of relaxation and contentment. From the moment I arrived, I was enveloped in an atmosphere of warmth, luxury, and unparalleled hospitality. As I drove up the scenic hill towards the resort, I was immediately struck by the stunning views of the Texas Hill Country. The resort’s architecture seamlessly blends with the natural surroundings, creating a serene and inviting ambiance. The check-in process was smooth and efficient, with the staff going out of their way to ensure I felt welcomed. They even provided a quick tour of the property, highlighting the various amenities and features available to guests. My room was nothing short of spectacular. Spacious, impeccably clean, and tastefully decorated, it offered all the comforts I could ask for. The bed was incredibly comfortable, and the linens felt like a cloud against my skin. The room also featured a private balcony that overlooked the lush landscape, providing the perfect spot to enjoy a morning coffee or an evening glass of wine. The bathroom was equally impressive, with a large soaking tub, a separate rain shower, and luxurious bath products that made every bath feel like a spa experience. The culinary offerings at La Cantera were simply divine. I had the pleasure of dining at several of the on-site restaurants, each offering a unique and delicious experience. The breakfast buffet at SweetFire Kitchen was a daily delight, with a wide array of options ranging from fresh pastries and fruits to made-to-order omelets. Dinner at Signature was an absolute highlight; the chef's creative take on Texas cuisine was a culinary journey that tantalized my taste buds. Every meal was accompanied by impeccable service, with the staff always attentive and knowledgeable about the menu. A visit to the Loma de Vida Spa was a must, and it exceeded all my expectations. From the moment I stepped into the spa, I felt transported to a world of tranquility and relaxation. The treatments were luxurious and tailored to my needs, leaving me feeling rejuvenated and refreshed. The spa facilities, including the infinity pool and relaxation areas, were serene and beautifully designed, providing the perfect environment to unwind. The wellness programs offered, such as yoga and meditation, were a wonderful addition to the overall experience. La Cantera offers a wealth of amenities and activities to suit every type of traveler. The resort’s multiple pools were a favorite spot, especially the adults-only infinity pool, which offered breathtaking views of the surrounding hills. The golf course was meticulously maintained and provided a challenging yet enjoyable experience. For those looking to explore, the resort’s location is perfect, with easy access to nearby attractions such as The Shops at La Cantera and Six Flags Fiesta Texas. What truly set my stay apart was the exceptional service. Every staff member I encountered was friendly, professional, and went above and beyond to ensure my stay was perfect. From the concierge who helped arrange off-site excursions to the housekeeping staff who kept my room immaculate, the level of care and attention to detail was remarkable. La Cantera Resort Spa is a haven of luxury, relaxation, and unparalleled service. Whether you’re looking for a romantic getaway, a family vacation, or simply a place to unwind, this resort offers everything you could possibly need and more. I left feeling completely refreshed and cannot wait to return to this incredible sanctuary in the Texas Hill Country.

This is a beautiful resort that provides exceptional service. I believe they meticulously hire individuals with great personalities and stellar service. Everyone we encountered here was extremely helpful, always smiled and gave eye contact when speaking with us. Carlos was one of the most memorable staff members. He assisted us with our belongings and checked in on us frequently throughout our visit. The staff at the front always greeted everyone passing by. The layout and design of the place is stunning throughout. The restroom stalls on the lobby floor are very clean and spacious. There are numerous places to eat on site. The lobby area furniture is comfortable to sit in and their courtyard has a beautiful view of you want to eat breakfast out there. As for the rooms they are a bit outdated. They are not as impressive and the queen size bed I slept on kept making noises when I turned throughout the night or got up. Everything in the room worked, but again the rooms could use some renovating. The pools were phenomenal. I had the opportunity to enjoy the infinity pool all to myself early in the morning. It's a very nice and picturesque view from the pool. The kids had a fantastic time in the other pool and they also enjoyed using the self tanning booth. They offer towels and cucumber water at the counter next to the pool, which is very convenient. The pool area was not crowded when we went and that was also a plus. The hotel offers S'mores night each evening and it was a hit. The fire pit can be extremely hot and face scorching. But the experience was fun. Remember to get your supplies in the shop next to the pool. The kids pool area was closed off during the time we were there. There are so many different viewpoints at this resort to take numerous memorable pictures. We did not get the opportunity to try the food on site as we were out most parts of the day. You have the option to valet or self park. If you decide to self park, you can pay online per their signs.

This was our first visit to La Cantera. I came with my husband who was attending a work seminar. It feels like it is well managed but we didn't use many of the hotel services or amenities. The reception staff was warm and welcoming. They were able to accommodate my husband's request for a room closer to the meeting rooms than where we were originally booked. (He had a foot injury. The grounds of La Cantera are extremely well maintained with flowering, water wise plants like Esperanza, Mexican Bird of Paradise, Texas Sage, Oleanders, Mountain Laurels, Salvias, other Sages, punctuated by lush green grass lawns with various seating areas mostly in shady spots under trees and covered pergolas. It was just lovely to sit and watch the sun set, even in August! The valet service is excellent they use a texting system to call up the car and it's extremely efficient. After the first time you call for your car, just copy and paste the valet ticket number in the same text thread and your car is pulled up in about 5 minutes. The valet manager was also accommodating when I asked if we could keep the car in the covered parking (there were plenty of open spaces at the time I asked for a few hours because we had musical instruments in the car and we had already checked out. There are NOT as many kids running around here as there are at the Hyatt Hill Country Resort, which I find is a plus. Although this IS a family oriented place and I saw kids at the pool and some in the lobby, they seemed better behaved here than at the other place I mentioned. The only complaint I have and the reason for only four stars overall is that the restrooms that are closest to the lobby are kind of a hike and they are not well marked. I could not find the restroom and a very kind cashier at Henrietta's Market helped me by leading me directly to the restroom, which was around a corner. She shouldn't have to do that. The hotel should have better signage, signs that can be seen from a distance down the hallway, pointing to the restroom around the corner. Overall, I thought it was a bad design for Lobby restrooms that could be made better with one or two more strategically placed signs (a renovation to put bathrooms closer to the lobby would be even better, of course . We will be back to La Cantera, despite the lobby restroom situation, lol!

I shared this feedback with the hotel, twice, but they didn’t care. Given that La Cantera is 4 star and ranked as one of the top 5 hotels in Texas, I came here with a certain expectation. We booked Deluxe room w/2 Queen beds for $500/night during Spring Break. I told my kids this would be one of the nicest hotels they’ve ever stayed at and it fell very short of that. Our room was down a long dated hallway. Our view was of the cars departing the hotel. At $500/night, I was expecting more. The room next to us had room service and the dinner trays were still there at 9am. I’m paying too much to look and smell garbage in the morning. The pools are lovely and the main selling point. But the kids pool wasn’t that clean probably from kids running through the garden some sign or effort to stop this would be nice as a short cut to go down the slide. The other pools were wonderful. Sadly we encountered gum stuck on the floor next to our lounge chair. The staff is extremely friendly and makes every effort to be helpful staff really made our stay wonderful , but they tended to only work the side of the pool closest to the bar; drink cups and food trays piled up high throughout the day. Guest would move the trays to an empty table so twice the chairs/tables were being used just to hold garbage. The staff were constantly on the move so not lack of effort, perhaps more staff is required? Also, the guest key only works at half the gates, but the gates all look exactly the same and have the same welcome signage. There is no indication as to which ones are “exit only” so new arriving guests would stand at the gate wondering why their key wouldn’t work. Again, simple update of signage would solve this. The prices on the website for the Kids Club were inaccurate $79 website/$110 actual . Easy to note on the website that prices vary during certain times. And the schedule handed out for kids activities missed dates of some activities. Along this line, the hours for when the pools are open are only listed AT the pool. Adding this to the activity sheet or on the website would be nice. The “kids” arcade was absolutely terrible. Of the 7 games, 2 were too violent for younger kids 7 under , 2 they physically couldn’t reach my youngest is almost 4 feet tall and 1 was broken. Then there was at least 5 claw games that were almost bare with only 3-5 items remaining. Note, parents HATE claw games. The card readers and prize machine worked intermittently as they required Wifi, which had a poor signal there. We called the number for help, nobody answered, walked up to the front desk for help and then we were sent all the way back to the recreation desk why not post a sign that says go to recreation desk next door for help- that would save an hour of frustration . Again, the staff was EXTREMELY nice particularly Enrique, always very calm and friendly! and helpful, but there’s only so much they can do. The game room is outsourced. Again, 4 star hotel and $500/night. You already are making a ton of money off of me in other areas of the hotel, just have a nice array of games kids can play. Something simple and fun became a waste of money and more importantly, time. Signature restaurant was exceptional. The creativity of the flavors and the service was superior. Sweet Fire was also a wonderful experience, great food and excellent service. Ricardo was a great driver and very friendly. Overall I would say our stay was nice, but there were so many little inconveniences and irritations throughout that I wouldn’t run home and tell my friends this is one of the best in Texas. Hyatt Regency Lost Pines, Gaylord Texan, Omni Barton Creek and Miraval were all better experiences. There’s a lot of opportunities to make La Cantera a better stay and a lot of what I noted above doesn’t require a large investment. The friendliness of the staff and the relaxing poolside views is what I’ll remember most. Again, we didn’t have a terrible stay, but the rooms are FAR over priced for the experience received.