Dolly's Tea Rooms Cafe - Strabane

Passing through Castlederg and we stopped for a bite to eat. Food was lovely, staff very pleasant with a nice atmosphere. Will definitely call agaiin

Worst dining experience ever. We should have known by the unpleasant smell and dirty table cloths upon entering Dolly’s, but we were starving and in a hurry and just wanted a quick bite to eat. Once eventually seated, we were handed grubby makeshift menus 10 minutes later. We had waited over an hour from ordering food to being served, and as we didn’t have all day, I said to the unfriendly and rude male manager who spoke down to us and dismissed the fact we had waited over an hour for our food. Customers who came in after us were served before us. We ordered drinks which arrived at the start of our long wait, and by the time our greasy food arrived an hour later we had them drunk. The manager promised us free drinks due to waiting for so long for our food. There were 3 of us and he brought down 2 drinks. We also ended up paying for them therefore they were not free. At this point we felt so awkward and unwelcome that we decided to hand over the cash and leave as they don’t take card under £10. Manager cannot count, keep promises or display basic manners. I would suggest he attend a course to learn some general customer service skills. I don’t normally write bad reviews as I want local businesses to thrive, however this place is an absolute shambles. Would not recommend to your worst enemy.

Great food can be long wait for it. Downside is front of house by manager who can be unfriendly and very abrupt.

Have been to dolly’s on several occasions. The atmosphere is lovely and relaxed. The Food is gorgeous, especially the mega fry! Portion sizes are huge and the staff are so friendly, helpful and more than happy to cater for any dietary needs. The deserts are delicious also will definitely be returning soon!

Driving through stopped off at Dolly’s. They were just about to close but told us to sit down. Food was amazing staff brilliant and very helpful. All freshly baked food . Will definitely be back