Planet Spice - Stretford

I placed my order through Just Eat at 6:30pm with an estimated delivery time of between 8-8:20pm. I had not received my order by 9pm (bearing in mind I live a 10 minute drive away) so rang Planet Spice twice to follow up my order. The member of staff who answered said that my order was out for order, and then said on my second call that it was still being prepared, so she was either confused or trying to falsely cover the delay. I then spoke with another member of staff at 9:17pm who gave me a new estimated delivery time of 9:35pm. My food finally arrived at 10pm. An unacceptable delay and really poor service.

Disgusting food not tasty at all nan is not fresh it’s frozen one meat and chicken too chewy over donner no taste will not be ordering again only giving 1 star cos del was on time otherwise would give zero rating

Food ordered at 22:10 Est delivery 22:40 to 23:00 arrived at 23:35 did not accept the food as it would be too cold any. safe to say will never order from these again. I dislike leavening bad reviews, my kids were hungry they had to eat bread and go to bed.

Very tasty food, got my order delivered quickly. Definitely will buy again

Awful. Ordered a chicken tikka kebab there was NO tikka, it was just plain and very tasteless. The chicken schwarma was inedible it smelt and tasted like an incense stick and the chips were soggy. Opened the door to get the food and the delivery driver handed it to me in person instead of leaving it on the floor. Clearly no respect for social distancing. Wont be ordering again.