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Contribuisci feedbackThe food and service were excellent. I will definitely return to Red Lobster.
Really disappointed about the bad service we received. we had ordered a gin and tonic, it took about half an hour before it was served. when we tasted, it was clear and soda water. we asked our server and she said she would check with the bar staff and be sure enough that we were told that they ran out of Tonic water and they thought it would be acceptable to replace it with Soda water. I'd like to ask instead of guessing. fortunately we sent it back for free and asked for a beer instead. we were there at least 50 minutes before we got a drink and it was served with our starter. the fork we supplied had really bent and asked if we could replace them. fortunately one of the appetizers we didn't need was a fork and we could at least eat it while it was still hot. we asked the server 3 times after one for and it was when we made a bit of a sarcastic note before she brought to us that was when the main course came. eating was excellent as always, but the server needs a lection in good customer service. I could expect delays when a place is busy, but it was very quiet and no excuse for the bad service. the worst part is that they expect a top to give them to feel committed. Perhaps North America should rethink its typing practice and continue with it especially if the service is not sufficient.
We had a meal on Good Friday and anticipated a wait, so we made an online reservation. However, we were seated at a smaller table despite our larger group size, which made it uncomfortable as we could barely breathe. The hostesses should be more attentive when seating guests and managing table assignments.
Next time, I’ll aim for a truly excellent seafood meal. I’d rather spend my $200 at a fish market, buy some fresh ingredients, and cook them myself at home. The lobster I had was severely overcooked.
Next time I want a really good seafood meal... I take the $200 and go to a seafood shop. spend all my money and go home and cook. the lobster was very overcooked.
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