Applebee's Grill - Sugar Hill

We had a good experience. My shark blast was great, and my whiskey bacon burger was very tasty! My wife said her dip sandwich ?could be better.? Our server was very nice, albeit a slow on drink refills.

Always love their onion rings and their other food too! Friendly helpful staff will be ready to serve you.

I stopped by the Applebee's in Sugar Hill on my way home today to get a to go dinner. I could gone anywhere but wanted a good cooked meal. I ordered the boubon steak, 8 oz. I know it's not the best cut of meat but Lord have mercy! This meat is so grainy and tough, it's not chewable. I literally had to spit the grainy tendon out. The picture is only a portion of what I couldn't chew. When you're hungry and tired, it a big let down. I'm too tired to down all the way. I just won't be returning. FOLLOW UP. Brian, the manager on duty called me back, apologized and will comp me a meal on tomorrow. I appreciate him following up with me.

The taste of the food was horrible, the bread of my hamburger was old, the meat that we ordered came to us not cooked but burned, the fries were super bad.

I have gone to this Applebees all my life and have never had a complaint aside from tonight. Now I understand they were short staffed and the waitress was very apologetic about the wait for the food and drinks. When I received my meal I asked for extra dressing and again while waiting I was tossing it around and found a hair. The manager was a few steps away so I handed it to her told her about the hair and all she had to say was ?would you like another?. I said of course and waited. When I received the replacement meal the salad had already been tossed in dressing which instantly made me think great she pulled the hair out and gave me the salad back. I was disgusted.