Mcdonald's - Sugar Land

They close at 11pm but ignored the drive thru beginning at 10:30pm. Poor customer service badly representing this franchisee.

The espresso machine is always broken. No one at the counter.

Ordered on the app. When arrived food was not ready. And the person in charged “Ana” was so rude. Reason i go here is because it is the only one close to work. If i could give this place a zero star i would.

The cashier was good but the manager is rude and they don’t help the cashier she is just talking down on him even when she sees the place is full of customers only one cashier doing

We had awesome customer service tonight with Zawadi and Aiden! They were super friendly and accommodating. This McDonald’s is always pretty solid but the night shift is fantastic, which can be pretty rare these days. We left with smiles on our faces : great teamwork!