Subway - Sugar Land

When I placed my order, I asked for 4 sandwiches. I asked for the first two to be made first since they were the veggie delites and not to cross contaminate with meat. I went on to pay for the sandwiches,drink, and chips. Before the employee walked away from the register I told her my two other sandwiches are turkey. I went to put something in the trash. A line had formed and she helped the person who was in front of me. Instead of saying something when the employee saw me, they kept helping the person in front of me. Cool. No worries. But they went on to do another task. Umm... I told you I had 4 sandwiches. I finally said something and I could tell the employees did not like I said something. When I gave the explanation, I told them I understand you are busy, all you have to do is explain. They mislabeled my order too as the sandwich with out mayo had mayo. Subway Owner, train your staff to not cross contaminate meat orders with non meat. I saw in front of my eyes the employee put meat on my sandwhiches and then went to put veggies for the veggie delite. Also, if the customer asked for multiple sandwhiches, create them. You can tell an incoming customer, I am still helping this one customer. I will get to yours.

They didn’t have half of the veggies what kind of subway doesn’t have veggies?

Never again! Made an online order with specific instructions payed extra for double meat which was NOT on any sandwich it's like they didn't even look at the special instructions came from Rosenberg because our stores were closed maybe 30 minutes before they closed not one of the 3 subs I ordered was correct! Only gave one star to be able to leave a review!

I recently had an amazing experience at Subway restaurant. The highlight of my visit was the delicious veggie patty sub that I ordered. However, what truly made my experience exceptional was the outstanding service provided by an employee named Matthew.As soon as Matthew learned that we were vegetarian, he took extra care to ensure that our meal met our dietary preferences. He promptly sanitized his hands and even went the extra mile to check if they had avocado spread available. I was impressed by his attention to detail and his commitment to providing a great customer experience.When Matthew returned, he washed his hands again and changed his gloves, showcasing his dedication to maintaining cleanliness and hygiene. I was particularly impressed by how skillfully he crafted my sub, carefully stuffing it with a generous amount of fresh and flavorful veggies. Even with all the sauces, the sub was neatly prepared, and I didn't experience any spills while enjoying it.Matthew's exceptional customer service and attention to detail truly made my visit to Subway memorable. He went above and beyond to ensure that I had a fantastic dining experience. I highly commend him for his professionalism and dedication to customer satisfaction.Overall, I highly recommend visiting Subway and experiencing the remarkable service provided by employees like Matthew. Their commitment to excellent food and outstanding customer service sets them apart.

It was an okay sub, but it seemed like they skimped on items I asked extra