Chili's Grill - Summerville

Good food, bar/server was great! Chili tastes like sloppy Joe, meh.. loaded potato soup really good,.. burgers good, fajitas good, everything had a high level of flavor for sure, clean

So my family has been here twice, so every one can understand, the last time we went anywhere before this was outback where the service was terrible and we eventually found out that because we had small kids the wait staff were arguing over who would take us. Fast forward to our first chili's visit, a young male waiter, who was extremely exuberant and animated to say the least was at our table asking about our drinks almost as soon as our rear ends hit the chair. His service and timely manner proved for what became one of my most favorable experiences. Absolutely astonishing. I made sure his tip reflected his service. He definitely deserves a raise. Fast forward to our second experience, so obviously with high expectations from our first visit, I expected either the same or not quite as good service, what I did not expect was the exemplary service that far exceeded the service from our first visit, I didn't realize service could get better than that. Boy was I wrong, this young waitress not only made my wife and I feel valued, but she went the absolute extra mile for my children, even to the point of having stickers on deck for my smallest. If there is a wait staff university, this young lady would be the Dean. I am absolutely to the moon head over heals in love with the service we have received at this location. My family are also in the same mindset. That being said, that was just the wait staff, now let's get to the food and drinks. My wife had one of the holiday drinks both visits and has been raving about them since, the food, was delivered hot and fresh, the appetizers came out first, with suitable time to enjoy them over conversation, without being rushed into our main courses as does every other restaurant. Also, every bite was absolutely delicious, with the perfect amount of flavor. Mind you, this happened both visits. I cannot wait until our next family dinner, Chili's, we are definitely coming back. We absolutely love this place making it our number 1 family favorite place. Thank you so much from a father and mother of 3.

I have eaten here several times and everytime I have had a pretty good experience. The staff was nice and the food came out hot and tasted very good. A nice place for food and drinks.. Definitely family friendly or adult time.

I walked in to put in a pick up order and was greeted by the friendly hostess. She helped me find the right area to put in the order. The young lady taking care of the pick ups was fantastic! She was working a double shift but was super nice and knowledgeable about placing the order. I have to commend her because restaurants are all short handed and she still treated us as if we were the only people she had to deal with that day.

I would give zero stars if I could, it was the worse dining experience ever! Service was slow, meal came out incorrect, after an hour I called it a night and paid for what I had gotten. Manager challenged us when we questioned getting plastic utensils to eat a steak with and said it didn't happen with the utensils right in front of us. I will not be back to this location!