Coffea Caban - Sunderland

Stopped here for lunch on a cold, wet and windy Saturday afternoon.

I took 2 adults with learning disabilities here for lunch on Tuesday. The menu choice was good and very good value for money. We ordered the quiche which was obviously homemade and was devoured. I had the vegetable soup which was extremely tasty too. Staff were very friendly helpful and we’ll definitely be back next time we’re in town to try one of the many gorgeous looking cakes with the delicious choice of coffees. Would highly recommend trying this place.

After a 200 mile drive and getting lost in Sunderland found this busy cafe in the centre of town.Staff were brilliant and friendly ,service was fast and attentive. Coffee was hot and the homemade cake to die for.Will call in there again and hope that l do not get lost

I visited yesterday with my 7.5 year old granddaughter, I ordered a child 's meal for her and drinks for us both. Her meal arrived quite quickly, no particular issues with the food, let 's face it it 's not difficult to get chicken nuggets chips and beans wrong. It arrived on a smallish melamine Peppa pig plate usually used by toddlers, the food was extremely hot, my granddaughter couldn 't cut the food up to cool it as it was falling off the small plate on to the table. I asked the waitress if she could give me a normal plate to transfer the food cut and cool it, to be told she couldn 't as it was against company policy, I was shocked. I asked to speak to the manager/owner, a woman arrived to confirm it wasn 't allowed as adults order a child 's meal and ask for a plate which means she is losing profit I couldn 't believe this madness. I explained the food was crammed on to this plate and ended up on the table trying to cut it up which was far from hygienic...she spent some time searching for a plate which was no bigger just a different shape. 1. this was in fact a health and safety issue, the food was too hot for a child to eat and it ended up on the table trying to cut it to cool it..not hygienic..you are clearly making a profit so stop being greedy and putting your profit margins before the welfare of children 2. (Observation) a majority of your customers seemed to be elderly..maybe a small child size meal is as much as they can eat but you want them to buy a full size meal and waste what they can 't eat..hardly environmentally friendly and yet again geared towards your profit margins not the welfare of your customers 3. My granddaughter was the only child in the establishment at the time, she left a majority of the meal as she felt unwelcome 4. may I suggest you review your policy and put your customers first above your profit margins especially where the health and safety of a child is concerned or you may find you are facing closure as customers vote with their feet and don 't come back to your establishment...I certainly won 't be back, (I would not have given and star rating but I could not proceed without filling this field)

Myself, partner and toddler went here today as we were passing and it was quite busy so we thought the food must be good. Looking at the menu I did think the food was overpriced £4:50 for a jacket potatoe . Anyway that’s what I ordered and my partner got chilli and my little girl got curry. Mine and my little girls came out first. Hers was lovely might I add, but mine...I could tell it was rotten when it was first put down in front of me. I never normally complain but it was inedible. No one came to ask if the meals were alright as usual places do and I found this strange. My partner suggested I go to the counter and complain but they were busy. I managed to speak to a girl who was serving as she past and I explained that the jacket wasn’t nice at all it was almost as mushy as jelly she just asked well what’s wrong and took it away. A few minutes later another lady cane and explained that they were freshly made this morning and she suggested that it had been partially ate sorry but it wasn’t that’s just how mushy it was! No apology from the establishment, no other meal offered and no partial refund as my partner had asked. We won’t be going back.