Firehouse Subs Surprise Village

I was insulted by the owner of this place. He complained that I caught a cup of ice without buying and I recycle my cup for a few days, but when it pulls out, I'll grab another one. I eat there six times a month. Average $15 a visit. He wasn't nice. I have a staff of three who also buy their lunch a few times a month, but since this happened, I will not return. Bty the place is extremely dirty. The beverage station is sticky and the whole donor is dirty. The first impressions are not good, the never cleaned glass door is coarse. We don't want to touch the door. Food service should be a clean experience so U feel safe to eat there, but Mr. Owner u do not pay attention to details and do not worry about a free cup of ice. The female manager is nice, but the delegation of cleaning duties must be done. I'm really disappointed? because I really liked the food and how comfortable it is for lunch... Mr mean x-fire Fighter dude u just lost about $225 monthly $2700 annual turnover from me and my staff. No recommendation. I've addressed everyone there before... so sad... no more.

After visiting gluten-free bread on their menu, and the sandwiches were great! The bread was not crumbling or hard, it was very soft and tasty. The cheddar brisket and bacon ranch were both fantastic on the bread. What made this place even better was the opportunity to meet the owner while my son and I waited for our food! He showed us the different photos and memories of the wall (with much of it comes from here in surprise, including the photos), and told the story behind so much of what?s on the display. He even let my son hold the helmets from London! It was both humiliating and a pleasure to have the experience. We will be absolutely back thanks to the great food, but even better people!

Great location, great service! With the app, our food was properly prepared and ready to go when we arrived. Kiddos get a sweet fire hat. And I love know they support our firefighters????

We always have a pleasant experience when we come to these fireworks! Great food, cheerful, friendly staff and a clean and comfortable place to eat both inside and outside! The owner has greeted us several times and has even plagued us by motorcycles when saving a few moments. We love what the company stands for and will continue to support this restaurant.

I was insulted by the owner of this place. He complained that I grabbed a cup of ice without buying and I recycle my cup for a few days, but if it pulls out, I'll grab another one. I eat there six times a month. Average $15 a visit. He wasn't nice. I have a staff of three who also buy their lunch a few times a month, but since this happened I will not return. Bty the place is extremely dirty. The beverage station is sticky and the whole donor is dirty. The first impressions are not good, the never cleaned glass door is coarse. We don't want to touch the door. Food service should be a clean experience so U feel safe to eat there, but Mr. Owner u do not pay attention to details and do not worry about a free cup of ice. The female manager is nice, but the delegation of cleaning duties must be done. I'm really disappointed? because I really liked the food and how comfortable it is for lunch... Mr mean x-fire Fighter dude u just lost about $225 monthly $2700 annual turnover from me and my staff. No recommendation. I've addressed everyone there before... so sad... no more.