Great Eagle Grill - Surprise

I have owned in Happy Trails, Surprise AZ for over 13 years. Our local Great Eagle restaurant bar used to be the place to go for breakfast , lunch, or dinner. There was tons of bar and beer specials and many TV’s on, with A variety of sports channels. It was absolutely excellent back in the day and we would ask our friends and other family to meet us here for a variety of functions. The outside seating was clean, (no bird defecation) and the center breezeway was beautiful and full of visitors, all hours of the day and evening. Over the last six years, I have seen a serious decline in outside cleanliness and attention to detail in the food preparation. It depends who the cook is now, whether you get condiments or pickles with your meal. If you ask for a burger or cheeseburger, you have to specifically ask for mayo, pickles, mustard, and ketchup before you get your meal . Usually, you have to ask after the fact for a second time for mayo, ketchup, mustard, and fry sauce.The outside of Great Eagle restaurant bar is unfortunately embarrassingly disgusting now. Every one of the cushions is completely covered on both sides with bird defecation as well as several of the concrete areas that our tables are located. Most of the garbage cans are at least half, to completely full by mid day and at least 20 cigarette butts covering the top of every ‘sand’ smoking containers. Unfortunately, the last couple of years the center breezeway has been off limits due to construction, but we rarely see anyone working In the construction areas. This used to be a desirable place to be from both of our perspective (my wife and I). We were proud to bring our families and friends to Great Eagle restaurant but now we now go to Arizona traditions, which is a volunteer bar and it is very clean and there is no bird defecation. If the Great Eagle owners and or managers cared to make more money or cared about their reputation they could clean up the outside, replace the cushions, take out the trash and cigarette butts and it would make a hugely positive difference. There is enough room both inside and outside of the establishment to host live bands like the local bars. Great Eagle would make a ton of money on the retirees and local people that used to love this restaurant bar. I am extremely saddened with the downline of this establishment, I used to brag about it, but now I just tell people to go next-door to Arizona traditions or any other bar in the area area. It is absolutely unfortunate how the owners have let this go. It wouldn’t take very much to bring it back To par, I just don’t think they care unfortunately. This is my honest opinion. We used to love this place but now it’s gone to bird ****-literally.

Waitresses are busy on their phones and dont wait on the customers.it was nice at one time but it has gone down hill a lot

The appetizers are good, and the portions of the main meals are generous. Has a local vibe; not a chain restaurant vibe. Everyone was friendly. Will definitely go back!

I'm so disappointed. This could be such a great fun sports bar. With the Happy Trails Retirement Resort right there, this place should be busy and a hopping place for the retirement residents to come enjoy the sports games and a few cocktails. The food used to be good, but questionable now. It stinks like old rancid grease, it feels cold and uninviting with the concrete floor, horrible wobbly tables, and hard uncomfortable chairs. The service is slow and the servers are more interested in gossiping among each other and they kick you out at 7;30 whether you're still watching a game or not. We stopped last night for a quick drink at 6pm on our way home to Happy Trails and was immediately told that if we were there to watch the Green Bay/49ers game at 6:15, we would have to leave because they would be closing before it ends. We said ok, but could we at least a have drink before they close. They did serve us, but what an unwelcome greeting. I will really think twice before stopping here again. What a shame for all us Happy Trails residents.??

Epitome of a dive bar... and I mean that with a compliment. There are regulars who the staff know by name. Prices are good, food is just ok, but the staff is great.