KW Gardens - Surrey

That was our first time to apply kw gardens. we ordered 4 dishes, picked up the order and when we came home, they did not discover the bark with black bean sauce that we ordered. I called to let her know, was set up for 6 minutes. I think if it were a court we liked, we would agree. what they sent was a long, unrecognizable thin meat, broken, sharp. this dish was not pleasant at all. also the ananas sweet and sour pork, had no pineapple in the plate. As they send out the wrong court and NO customer service, this is our first and last time we order from there. they had our phone number and didn't call us back. our way to Chinese food is over the street and we will go on where the food and service is better. would not recommend.

At least once a month we take away from here. such good aromes, fresh, not oily. their curry triangles are amazing and so their special fried rice are recommended to take this place.

I had ordered 3 for the trip out, everyone was fast, really delicious and a return visit take only during covid. house special fried rice and curry triangular - each order was consistent tasty.

I ordered 1/2 bbq duck and gai lan with garlic. the sweet dish had not cut the pieces, nor could they taste the garlic. the bbq due was so old that we couldn't eat it because it was like leather and even tasted worse. we just kicked it out! we ordered it from skip the dishes, if I were in the restaurant, we would not have paid for the dinner. what a disappointment after reading some good reviews. I will never order from the KW gardens again.

INCOMPETENT staff!! After waiting 15 mins for my order, I asked the staff to check how much longer for my food. I found out the hostess had given my food to another customer. Hostess failed to verify the ticket. And if I didn’t inquire about...it, I would have never gotten my food! i know mistakes happen but I got no apologies and no discounts offered. I had to wait another 25 mins for my food. Just lousy service and I definitely won’t be coming back.