Massala Indian Takeaway - Swale

We were very disappointed. It took over 2 hours to come when they said about 1 hour. When it did arrive it was almost cold. We had ordered some not very spicy food for our children and it nearly blow our heads off. Do not bother wasting your time or money.

An update on a previous 5* review, the last 3 times we've had a problem of some kind and this time was the worst, called 2 hours in advance to book delivery time, 25 minutes after delivery time I called and it was only just being sent, ordered a large curry sauce and it was a small vegetable curry, my wife doesn't like vegetables so I had to go to the shop and collect a curry sauce or wait 30+ minutes for a new one. The food really is so good it's just a shame there's been so many problems recently.

Ordered and got told hour for delivery, waited a hour and half and got told 10 minutes, 2 and a half hours later it arrives and the owner wouldn’t give no discount and just said they was busy...

.....this takeaway is pretty damned good. After several failed attempts at getting a decent Indian takeaway around Rainham, I was recommended this one.... Medway, in general, is so bad at providing eating in or out food... or should I say VERY good at producing average at best. So much so that I guess that people in this area will accept any old rubbish and think it's good. (Let's face it, Spice Fusion gets great reports, but it's absolute ****) Massala was a welcome change from Medway mediocrity. It's good... in fact very very good. The menu is a bit lengthy and confusing....but the food, when it arrives, is ace . Careful you don't over-order.... The portions are quite large and very good value for money. HIGHLY recommended.

Used this Indian for a few years now and they never fail to be amazing. The food is always delicious and great price too. The staff are very understanding of dietary needs, helpful and friendly. After placing an order and going to collect he recognised me and knew I was vegan, I didn't realise the dish I asked for usually uses butter and they adapted it for me the first time after I mentioned being vegan, they very kindly remade the dish for me, and now I mention being vegan when ordering so they know not to use dairy. 5* all round