The Shurland - Swale

This place has been left to rot need some serious money spent Rooms: 1 Service: 1 Location: 1

Hotel with memager not suitable to do their job, I wonder how they can still rent rooms, I 'll explain my trip, I arrived at the facility to stay 2 nights in this hotel in the middle of nowhere and we only stayed 1 night for the most part unpleasant stay without even any refund, when we arrived at the facility an Indian boy who was also quite rude welcomed us telling us in a very rude way that the room was not ready yet, my girlfriend and I said okay let 's take the opportunity to eat something , let 's start from the fact that there isn 't a restaurant within a kilometer radius, and already there it was a problem, we said to ourselves, let 's hope they cook well at the hotel restaurant (we were really hungry) when we went to book the table for in the evening we were told that the kitchen had not been working for some time. I 'll let you imagine the panic, in the evening without any place nearby without having the possibility of renting a cab we were left without food all evening, it was truly a survival experience not to mention the breakfast included where they gave us two croissants bought at the supermarket with a little milk and two yogurts, really bad structure and (I 'm not exaggerating) I 'm leaving this review because I don 't want other people to make this mistake of booking in a place where it 's impossible to eat. Rooms: 1 Service: 1 Location: 3

Pleasant gentleman on reception, shower was nice and warm with good pressure. Rooms: 3 Service: 3 Location: 3 Hotel highlights: Quiet

Worst place to stay ever !!! All the staff is rude, everything is old and smells as mould and dust. Tv is the same size as a microwave. Never come to your room to change the bed sheet or clean, and I stayed 8 nights. On top of that, 3 weeks later, I received a parking fine because the hotel manager was not able to fill in the dates I'm staying there. Not recommend even to my enemies! Rooms: Looks and fell like you are in a museum! Rooms: 1 Service: 1 Location: 1

AVOID AVOID AVOID Where do I begin with this hotel ? We checked in and made our way up to our room. Communal areas were very tired, however the real shock came upon entering our room. It was a cross between and old peoples home and prison. It was dark, dirty and lacking in any form of taste. The beds were literally the most uncomfortable I have ever been on in my life. No pillow protectors, no mattress protectors and the duvet was disgusting. We then went down to the hotel bar to have a prosecco they did not know what this was unfortunately so had wine instead. Luckily the weather was good so we could go outside as the smell was dreadful. It almost smelt like raw sewage. The only good thing about this hotel was the pub next door. I would not go back to this hotel if you paid me please do not ignore all the bad reviews and go here TRUST ME ! Rooms: 1 Service: 1 Location: 1