Kobow - Sydney

Went with other three of my friends. We had the worst Korean food experience ever. We ordered kimchi pancake, yakiniku and seafood pot. The kimchi pancake was burnt and was the worst kimchi pancake we ever had . About the size of the served meat. We were ''appalled '' at the size of the it because it was too small! The service was okay but other than that everything was not satisfying at all.

I went here on the weekend with 5 of my friends, three whom had come interstate for an event in Sydney. The other two friends and I have been to this restaurant numerous times of which we received fairly pleasant service.  However, we ordered $45 worth of Beef Brisket and two dishes of the Spicy Pork. Upon ordering, a waiter had spilt water on my friend's iPhone, luckily without damage, but without an apology. When the dishes were served, we received ONE serving on Beef Brisket and ONE serving of Spicy Pork. Our Issue was, the food was not enough for all six of us, and when we went to complain, they argued that the Spicy Pork had the two servings in the one dish, and the Brisket had three in the one. When we got up to complain, hopeful they would serve us the rest of our food, we were horrified when the older lady (presumably the manager or owner) said very rudely everything was weighed and it was all correct.  Now, our issue was that we had been there enough times to pick up inconsistencies in their business. In the past, I have previously ordered and ordered TWO Beef Briskets and received MORE THAN OUR THREE SERVINGS. They refused to acknowledge this at all.  Our bill was just under $100 and they refused to compensate us, despite any consumer rights we held. On confrontation about the poor service about the smartphone, the woman replied VERY RUDELY with "we busy we busy", failing to even apologise. We left angry and disappointed that we had such a bad experience, especially when our friends had travelled so far to see us for the weekend. I have been to this restaurant at least 5 times, and it has been fine thus far, but this event has been, by far, the worst hospitality experience ever.  Will never return again.

I went here on the weekend with 5 of my friends, three whom had come interstate for an event in Sydney. The other two friends and I have been to this restaurant numerous times of which we received fairly pleasant service.  However, we ordered $45 worth of Beef Brisket and two dishes of the Spicy Pork. Upon ordering, a waiter had spilt water on my friend's iPhone, luckily without damage, but without an apology. When the dishes were served, we received ONE serving on Beef Brisket and ONE serving of Spicy Pork. Our Issue was, the food was not enough for all six of us, and when we went to complain, they argued that the Spicy Pork had the two servings in the one dish, and the Brisket had three in the one. When we got up to complain, hopeful they would serve us the rest of our food, we were horrified when the older lady (presumably the manager or owner) said very rudely everything was weighed and it was all correct.  Now, our issue was that we had been there enough... read more

Absolutely shocking service and response from the manager and staff. Ordering took way too long, staff spilt water on my phone with no form of acknowledgement or sorry. Previously when we had ordered our brisket end navel, two portions had been filling and substantial. Today when we ordered 3 servings, we received a tiny portion and when we asked about it, we were told that was the 3 servings. We explained to the manager that in the past we had received more than his and this did not equate to $45 worth of food. The manager refused to listen to us when we explained to her that we had received more pork in the past in one serving. She insisted that they weigh the servings even when we made reference to the picture in the menu, we received what I would estimate to be less than 100 grams of meat for $45. Additionally, we had to ask for plates to eat off as we had received nothing on the table. When we told the manager of the water being spilt on phone, she dismissed it claiming that 'we very busy'. Even though 80% of the tables were free. Disappointing that we had this experience even though the food was very nice. Will not be returning ever again.

Absolutely shocking service and response from the manager and staff. Ordering took way too long, staff spilt water on my phone with no form of acknowledgement or sorry. Previously when we had ordered our brisket end navel, two portions had been filling and substantial. Today when we ordered 3 servings, we received a tiny portion and when we asked about it, we were told that was the 3 servings. We explained to the manager that in the past we had received more than his and this did not equate to $45 worth of food. The manager refused to listen to us when we explained to her that we had received more pork in the past in one serving. She insisted that they weigh the servings even when we made reference to the picture in the menu, we received what I would estimate to be less than 100 grams of meat for $45. Additionally, we had to ask for plates to eat off as we had received nothing on the table. When we told the manager of the water being spilt on phone, she dismissed... read more