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Contribuisci feedbackI was referred to this place that is an hour away from my house. I traveled to this establishment which is not in the most desirable area because the bowl I tasted from my friend was good. The young guy at the counter literally interrupted me several times as I tried to describe the bowl my friend had bought me. I left out of frustration and went to the car to order my food over the phone. The lady I spoke with was very nice and told me to come back to pick up my food. I went back in and waited 15 more minutes for my bowl. I would never return because of the customer service which is sad because the bowls are good. Judging from the other comments I doubt this establishment will change their behavior since it seems to come from the top but maybe if business slows down they 'll take a long look at themselves and change their attitude. FYI: Bring some protection this place is on WASHINGTON ROAD. If you know, you know?
Customer service here is always trash. Y’all better be lucky these bowls taste good.
I came in on 3/26 around 2PM and they mentioned that there would be a 15 minute way, which is not long at all but apparently some people had been waiting longer and people that walked in and ordered last was getting the items before the people that had already been waiting. They explained that there are multiple orders and that there are also Uber Eats orders being made. One younger girl with glasses and a ponytail who is a cashier started yelling saying we don’t have to explain anything. I asked her why would she yell that out and she said because she’s tired of explaining it everyday. She was very rude, therefore, I asked for a refund and she handed me cash out the drawer and didn’t seem to care
Upon walking in I noticed that there was a little line, but not a long wait. I ordered an Acai Bowl with strawberries, blueberries, bananas, granola, kale, Nutella, honey, agave, Chia, and flax seeds. Presentation was amazing, pretty good portion, and it was delicious. Cost $19 and change. They kept my change because they didn't have any coins, but it was all good lol. I enjoyed my experience and I'm glad that I tried them out cause now they have me in a choke hold. I just placed my order through Uber Eats to get another bowl today, smh.
They forgot to fix my girlfriend’s order and I kept noticing people walk in and get their food before her after we had already been waiting about 8-10 minutes so we walked up to the desk to ask about her order turns out the man didn’t put the slip in yet to tell them make