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Contribuisci feedbackWe were staying at the sister hotel and decided to dine here. Empty restaurant was a red flag—-I should’ve listened. Server took the order fine. Then everything went downhill. Did not see waitress again for a long time. Bartender served salads that were brown. No croutons in Cesar salad. Quite a while later waitress informs us appetizer is burned and being remade. Then she is gone. No refill on drinks. Do not see her at all. I wander out to the lobby to find her and front desk clerk finds her. Appetizer is brought out burnt again. We were trying hard to be patient but when no plates were given to eat off of that was it. Told bartender we did not want to continue and asked for bill. She charged us for the salads! $6 each. Paid and left. Saddest part was this was my sons birthday and I tried so hard to be patient and not get upset but there were so many things wrong in this experience. We have paid so much to the sister hotel and really expected a great dining experience. Wow it was worse than I’ve ever seen.
Good food served quickly and didn't have to leave the hotel!
I actually think this is a very nice hotel but it has one major flaw that caused it to go from a 5 star hotel to a 3 star for us personally so for those looking to get a good nights rest I would go elsewhere. My husband and I are parents of two autistic children so sleep is something we don't get much of. My dad usually gets us a hotel on my birthday which was this past weekend so this is about our one night a year to go out without our kids and get a full nights rest. We were woken up at 5:38am to the most screeching ear drum busting fire alarm which had us jumping out of bed in fight or flight mode. We had no idea what was happening. It finally was turned off and nothing seemed to be going on so we attempted to go back to sleep which was near impossible. My husband was pretty upset about it but I figured it was probably just some sort of accident. We eventually went downstairs to ask what was going on. They basically just shrugged it off like it was no big deal and said that this happens regularly when the kitchen is cooking breakfast. I was honestly shocked to hear that this is a regular issue they have and they wake all of their guests that early with a screeching fire alarm all the time... it definitely ruined our one night of good sleep.
It is not good. they charge you. he. breakfast. I don't recommend them
Stayed here for a night on our way to Pensacola Beach. Very impressed with how clean this hotel was! The room was a good size and the bed was so comfortable we didn't want to get up. The buffet breakfast was one dollar per person. Was a little skeptical of what we'd get for a dollar, but it was outstanding! Could even gets eggs to order. The service in the restaurant was top notch! If I had anything negative to say it would be the glass of wine I ordered at the bar tasted old, but I didn't realize that until I got back to my room. Didn't feel like going back downstairs so I just poured it out. But this does not affect my 5-star review. Would definitely stay here again!